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800 Grand Central Ave, Vienna, WV 26105, Vienna, WV, 26105, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 10:00 p.m. | |
Tue | 6:00 a.m. to 10:00 p.m. | |
Wed | 6:00 a.m. to 10:00 p.m. | |
Thu | 6:00 a.m. to 10:00 p.m. | |
Fri | 6:00 a.m. to 10:00 p.m. | |
Sat | 6:00 a.m. to 10:00 p.m. | |
Sun | 6:00 a.m. to 10:00 p.m. |
Customer service is worse than horrible. I had the first repairman on the 23rd. He couldn’t find the problem. I paid the $119 diagnostic fee even though he couldn’t find the reason for the error code. And as I’ve explained over and over to your people on the phone, he couldn’t do a repair estimate because he had no idea what needed repaired. The very next day, the same error code popped up. I called to have another man show up and was assured I wouldn’t have to pay another diagnostic fee since I’d paid once and the problem w... read more
The technician was very friendly and seemed to know what he was doing
Very professional, explained what he was doing and how to care for the seal.
Technicians were great. They ran into an additional problem which we require me to get an electrician, but that’s not their fault. However, your communication is very lacking. I also have requested a paper bill to be sent to my address as my email has been removed. Optimum bought Suddenlink and Suddenlink service and no longer working for my email so I have no email. Also, this was not an HVAC service it was to repair my oven!
Tech was a NO show!!
Sears Heating and Air Conditioning has a 4 star rating with 17 reviews.
Sears Heating and Air Conditioning is open now. It will close at 10:00 p.m.
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