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Sears Appliance Repair

4.2

About this business

Location details

98-180 Kamehameha Hwy, Aiea, HI 96701, Aiea, HI, 96701, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:00 p.m.
Tue6:00 a.m. to 5:00 p.m.
Wed6:00 a.m. to 5:00 p.m.
Thu6:00 a.m. to 5:00 p.m.
Fri6:00 a.m. to 5:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
Sun6:00 a.m. to 5:00 p.m.
4.2746 reviews
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Tiqerlily's profile image
Tiqerlily 
2 months ago

Happy with the service tech Bowman however why does Sears ask to describe the problem in detail before the service tech comes for first appointment and not have any replacement parts with him. Instead he has to oder part that I already described in detail that I needed and make a followup appointment to install the part. Very frustrating. 

Simao Anton's profile image
Simao Anton 
2 months ago

Lean call me but never help me at all. She don’t know what she talking about.customer service is suck 

Cynthia Quinn's profile image
Cynthia Quinn 
2 months ago

Happily surprised that I did not have to wait all day and the repair technician was quite prompt, courteous, professional, respectful. Very knowledgeable, very informative, and also gave honest advice on how to maintain and care for my machine. I am frankly shocked at how the manufacturers do not make better machines. All they need to do is talk to the repair technician. thank you and will definitely recommend. more expensive than expected but would've been at least twice to get a replacement. Give that man a raise! 

Lloyd's profile image
Lloyd 
2 months ago

I am planning to cancel my contract because I found out that my freezer is not covered under the contract and to pay over $700.00 / year is very expensive. I may as well save the monthly payment and use that for repairs as needed. One other thing is talking to AI is very bad customer service!! I asked the technician how I can talk to a real person he said he does not know! Terrible customer service!!. Technician was okay, but he could have at least looked at my freezer to check temperature and the gasket like how he did for ... read more

Marcia Koyanagi's profile image
Marcia Koyanagi 
2 months ago

Was on time and job completed quickly and professionally. Give him a 10! 

Frequently asked questions about Sears Appliance Repair

How is Sears Appliance Repair rated?

Sears Appliance Repair has a 4.2 star rating with 746 reviews. 

When is Sears Appliance Repair open?

Sears Appliance Repair is closed now. It will open tomorrow at 6:00 a.m. 

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