Sears Appliance Repair

Pj H. 

on Yellow Pages

6 years ago

Sears has to have the worse products on the market. This is my third Sears appliance that broke down within 30 days after my warranty. No more Sears appliances for me! 

Ken B. 

on Yellow Pages

6 years ago

Excellent Sears riding tractor lawnmower service and excellent service tech, Mr. Bill. Purchased a Sears LT 2000 in 2012. When the original warranty expired, I purchased an extended warranty and have done so annually. The warranty offers a complimentary check up. I called in for the check up. The phone system took an average amount of wait time. All three departments that I needed to talk to, warranty sales, parts, and service, were easy to deal with and helped me with my needs. I received reminders the day before and day of... read more

George D. 

on Yellow Pages

8 years ago

The Sears Technician was excellent. The disposal was the wrong size in HP which relates back to Solar your chosen contractor in this area. This issue has been going on over three weeks. Now Sears has to order the correct unit and another week will go buy before it is repaired. Sears needs to rethink the use of Solar who also requires a water and damage waiver sign in order to repair anything that involves water, ie. replacing an ice tray in the refirigator REALLY .If you refuse to sign they will not do the repairs. Is this O... read more

Mahlon M. 

on Yellow Pages

8 years ago

I needed a repair on a Maytag washing machine. Three different days a repair was scheduled from 8-5. On the first visit, the problem was discovered, a part was ordered, and a second visit was scheduled. On that visit, the technician arrived at 4:47pm, worked a few minutes, and said he had to leave and scheduled a third visit. On the third visit, the tech said he could not make a repair and my payment would be refunded, less an $87 fee. I will never purchase another Sears product again. 

Deborah M. 

on Yellow Pages

8 years ago

We have a maintenance contract for our window air conditioning units, and they needed servicing. When speaking with the Sears representative to schedule the appointment, we were given misinformation regarding the terms of our contract and what was covered. He was told that because the units were small, we would have to bring them in for servicing or pay $98 for a home service call. We agreed to pay for the in-home service. The technician who arrived at our home was very professional. He called prior to his arrival to give a ... read more

Jule H. 

on Yellow Pages

8 years ago

Well I scheduled an appointment 2 weeks in advance. Received an e mail confirmation. On the day of I checked for my 2 hour window and was told that the service was completed. Apparently some "technician" filed an erroneous report. Hmm. Worst service ever? ABSOLUTELY. 

Adam A. 

on Yellow Pages

9 years ago

Great technician - on time, professional and courteous. I could not have asked for a better experience. 

Denise T. 

on Yellow Pages

9 years ago

Great technician - on time, professional and courteous. I could not have asked for a better experience! 

John C. 

on Yellow Pages

9 years ago

Worst customer service repair call center. No one speaks the English language clearly. Sears is a horrible company , both buying and having items repaired. If I could I'd give it zero stars. THE WORST OUT THERE!!!!!!!!