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Sears Appliance Repair
- Appliances & Repair
- San Jose, CA
About this business
Location details
1720 Ringwood Ave, San Jose, CA 95131, San Jose, CA, 95131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 8:00 p.m. | |
| Tue | 4:00 a.m. to 8:00 p.m. | |
| Wed | 4:00 a.m. to 8:00 p.m. | |
| Thu | 4:00 a.m. to 8:00 p.m. | |
| Fri | 4:00 a.m. to 8:00 p.m. | |
| Sat | 4:00 a.m. to 8:00 p.m. | |
| Sun | 4:00 a.m. to 8:00 p.m. |
Appointment was for Maytag washing machine. Appointment window 8:00 to 12:00. Online status eta 10:30. I called at 12:00 no one showed up. Then given 1:00 time. At 1:00 he took one look said parts no longer available. Keep in mind my model number, serial number, fact not under warranty etc was All uploaded when Appointment was made. He did not seem to know information and took another picture of label. He was here for 10 min. 1 hr late to say parts not available and charged 119.00. Complete waste of money and time.
Sloan was very thorough and professional
The technician replaced the ordered part, but saying this may not fix the problem. It could be the memory board is the problem. He does not leave any follow up steps for me or put the note of his diagnosis. Just say if it doesn't work file another claim and he closed the the claim that he is assigned. The current warranty program has no human answering the phone. It is very frustrated.
Sloan was respectful and provided any information I needed. The job was well done. The Sears app was helpful in tracking his arrival time but lacked the text notification.
Very polite Knowledgeable Friendly
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4.4 star rating with 86 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is open now. It will close at 8:00 p.m.
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