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Sears Appliance Repair
- Appliances & Repair
- Grand Rapids, MI
About this business
Location details
3099 28th St SE, Grand Rapids, MI 49512, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
Tech was timely and capable. He communicated his arrival time and showed up when expected. Problem was solved and the air flow of the gas dryer was checked. Only hesitation about rating the serve as excellent is the way the cost of service is explained. The website indicates the service charge for sending someone out to diagnose the problem will be applied to the cost of the repair if the customer chooses to have the repair. The actual cost of the work done was parts and labor as explained by the tech. Under 30 minutes and n... read more
Max was great. Very knowledgeable and professional, as have been other Sears service techs. It is unfortunate how Sears continues to let down both their customers and great staff members with their horrible communication practices and complete lack of customer service.
Scheduled a repair- got taken off the schedule with no communication or follow. The tech was someone I had his number from the past. he said it's really difficult since they can speak with anyone but AI. we have now scheduled 4visits and nothing has happened. can talk to a voice at all. the response to my last complaint was to call the same AI number with NO live agents. There are zero agents no live people screwed up schedules a total waste of time and now I can't get a refund on tje products we were forced to order and no ... read more
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4.6 star rating with 197 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is closed now. It will open at 9:00 a.m.
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