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300 Baybrook Mall, Friendswood, TX 77546, Friendswood, TX, 77546, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 10:00 p.m. | |
Tue | 9:00 a.m. to 10:00 p.m. | |
Wed | 9:00 a.m. to 10:00 p.m. | |
Thu | 9:00 a.m. to 10:00 p.m. | |
Fri | 9:00 a.m. to 10:00 p.m. | |
Sat | 9:00 a.m. to 10:00 p.m. | |
Sun | 9:00 a.m. to 10:00 p.m. |
We had a Sears repairman named Eduardo (he refused to give last name) come out to my house for a recall appointment. He didn’t check anything and said it would be a 600+ repair, he then said if we get the warranty through him he would note that there was no problem with the refrigerator but if we don’t get the warranty he would put that there was a problem with the refrigerator so we dont qualify for any future warranty. I asked him how he knows there was that specific problem with the refrigerator and he couldn’t give me th... read more
The technician (Ken) was great. He deserves 10 stars. The process to get him here was horrible. It took 5 weeks of Sears rescheduling my appointment (saying that the part had not arrived). Sears shipped the part to me house and I kept telling them that I had it. And that is not his fault. He is only allowed to make the call when he’s dispatched. Thanks Ken for fixing my washer.
Good service and good solutions
Technician never gave me feedback on what was found. Evidence in my attic does not support what I learned from my warranty company. Everything seems very sketchy.
Sears Appliance Repair has a 4.4 star rating with 84 reviews.
Sears Appliance Repair is open now. It will close at 10:00 p.m.
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