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15711 Aurora Ave N, Shoreline, WA 98133, Shoreline, WA, 98133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 8:00 p.m. | |
| Tue | 4:00 a.m. to 8:00 p.m. | |
| Wed | 4:00 a.m. to 8:00 p.m. | |
| Thu | 4:00 a.m. to 8:00 p.m. | |
| Fri | 4:00 a.m. to 8:00 p.m. | |
| Sat | 4:00 a.m. to 8:00 p.m. | |
| Sun | 4:00 a.m. to 8:00 p.m. |
So, so frustrating. Do not use this service. I had one visit where they did not have the part and had to order it. Next time after I got the part they did not show for the appointment, but there is no way to speak to a human, just automated AI loops on the phone and web site. Tried again to reschedule and it's the same thing. No-show, no way to get hold of anyone, and no help for my broken refrigerator. Horrible. Updating that I went through with having them back to replace all the possible parts and my refrigerator is stil... read more
Sears no longer has customer service representatives. It is all AI. I was supposed to have an appointment on 9/24/26 from 8 to 5. They sent me a msg saying they would be here 10 to 12. Then I got an updated message saying 1 to 3pm. I got another message saying 3 to 5pm. It also said they would contact me if the technician was not able to make it. At 5:10 I tried calling to find out the technician was no longer tracking. My only option at that point was to make another appointment for the following day. This time I did not ge... read more
Alex was nothing short of OUTSTANDING in every way! My appliance back to where it was! Wow, the professionalism this man demonstrated was way beyond what I normally see, and gave me great confidence to want to use this service again when needed! Thank you for sending me someone so competent and excellent!!
Very knowledgeable technician. I learned a lot! He cleaned and checked my refrigerator and freezer and was very efficient and pleasant.
Sears Appliance Repair has a 4.6 star rating with 369 reviews.
Sears Appliance Repair is closed now. It will open tomorrow at 4:00 a.m.
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