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Sears Appliance Repair

4.6

About this business

In Pineville, where a friendly suburban lifestyle keeps everyone moving, a broken appliance can be a real setback. Sears Home Services is here to help with same-day and next-day repair appointments to get your household back on track quickly. From washers, dryers, and refrigerators to dishwashers, ranges, and more, Pineville residents have relied on us for over 60 years for dependable repairs. Our factory-trained technicians specialize in all major brands, including Samsung, LG, Whirlpool, GE, Frigidaire, and Kenmore. No mat... read more

Location details

11033 Carolina Pl Pkwy, Pineville, NC 28134, Pineville, NC, 28134, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.6113 reviews
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Lori H.'s profile image
7 years ago

Eric was wonderful and went straight to work on replacing a compressor in our fridge that is LESS THAN three years old. The part that was MOST FRUSTRATING was the wait for a repair!!! We have a maintenance agreement and it took SEVEN days for service... NOT COOL!!! 

Lorraine B.'s profile image
Lorraine B. 
7 years ago

The service was very good. Would however like a smaller window. The part had to be ordered so it took two service calls to repair our refrigerator. Serviceman showed us how to easily change filter, something we had had much trouble doing. 

Edwared K.'s profile image
Edwared K. 
8 years ago

I was very pleased. They correctly determined problem w/ my refrigerator; l ordered part; and when part arrived I was able to get appointment quickly. The technicians were very professional, friendly, and informative. I would HIGHLY recommend. 

Addie B.'s profile image
8 years ago

The serviceman was on time and serviced my refrigerator better than anyone ever before. I told him that my door didn't shut properly and that I had told several servicemen prior to him, but no one seem to know what to do. This man just adjusted the leverlers and the door shuts fine now and I am happier. He was professional and courteous and even cleaned under the refrigerator. I was pleased with this visit. 

L B.'s profile image
8 years ago

Horrible customer service! Do not use Sears! Call someone local. Their customer service center is in the Philippines and they are useless. The technicians are incompetent, rude and totally unaccountable. The 1st technician they sent out charged me $189 and misdiagnosed the problem. The second technician they sent out Carlos id #0712422 was extremely rude and unapologetic about the misdiagnosis. He wanted me to pay $265 more and would not give me a credit for the money I spent the day before on a part and labor I did not need... read more

Vincent C.'s profile image
Vincent C. 
9 years ago

THE SERVICE MAN WAS ON TIME, PROFESSIONAL AND VERY EFFICIENT IN PREPARING AND PERFORMING HIS WORK. COULD NOT HAVE BEEN HAPPIER WITH THE SERVICEMAN. 

Greg L.'s profile image
9 years ago

Technician was on time, very professional, fixed it right the first time. I would definitely use Sears again. 

Tara A.'s profile image
9 years ago

The repair man was knowledgeable and professional. We will use Sears Appliance Repair for all our appliance repair needs. 

Wendy A.'s profile image
9 years ago

Will never use again. 2 trips. Misdiagnosed. Charged for parts then would not provide a refund when parts were not used. Its not rocket science. Will never call them again. Do not recommend them. 

Frequently asked questions about Sears Appliance Repair

How is Sears Appliance Repair rated?

Sears Appliance Repair has a 4.6 star rating with 113 reviews. 

When is Sears Appliance Repair open?

Sears Appliance Repair is open now. It will close at 10:00 p.m.  

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