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Sears Appliance Repair

4.4

About this business

Shelby's small-town charm and close-knit community make it a wonderful place to call home, but a broken appliance can disrupt your day. Sears Home Services offers same-day and next-day repair appointments to keep your household running smoothly. From washers, dryers, and refrigerators to dishwashers, ranges, and more, Shelby residents have relied on us for over 60 years for dependable repairs. Our local, factory-trained technicians specialize in all major brands, including Samsung, LG, Whirlpool, GE, Frigidaire, and Kenmore.... read more

Location details

706 E Dixon Blvd, Shelby, NC 28152, Shelby, NC, 28152, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.437 reviews
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Justin Matthews's profile image
Justin Matthews 
on Google
a week ago

My air went out. This is who my home warranty company went with. I was happy till the technician said that my air filter was a little dirty If I wanted him to change it, I said sure let me help you right fast. I’ll put it in and he told me I had it upside down. I’ve been putting in filters my whole life and there’s an arrow for airflow on the filter that tells you specifically which way the airflows He proceeds to say was your house you can put in how you want to which then makes me think do I know how to put in the air filt... read more

Rick FANCHER's profile image
Rick FANCHER 
on Google
2 weeks ago

Judah was very professional and pleasant. I am very pleased with his service. 

stromi drake's profile image
stromi drake 
on Google
3 weeks ago

No one ever showed up. This makes the third day I have rearrange my schedule to be home all day. I’ve waited for a technician the other two days they rescheduled me right before 5 . Today it says that the technician is at my house right now. It said that since 5 o’clock no one showed up. We’ve been home all day. I’m calling the Home Warranty Company now. This is not the first time I’ve had this issue with Sears. I will be asking my home warranty in the future to not ever book me with Sears again 

Kim Dewberry's profile image
Kim Dewberry 
on Google
a month ago

My parents made a appointment and they said they would be out between 8am-12pm on Thursday. They never showed up. They then said they would be out today between 8-5 and then they canceled the appointment. Absolutely unbelievable, I can't believe the Sears brand has such terrible customer service. I would give 0 stars if I could. 

Kimesha Lee's profile image
Kimesha Lee 
on Google
a month ago

Where so I start. SEARS is the so called preferred vendor on contract to fix home repairs. My refrigerator has been broken since December 5 2024. Sears reached out to gather model ans serial number information and yet a technician arrived empty handed on January 6th with no parts to fix the issue. They rescheduled me for Jan 22nd no technician showed up. Scheduled me again Feb 6th, an unqualified technician showed up and cannot fix my refrigerator. Rescheduled me again for Feb 20 just to wait until Feb 19th to follow up on p... read more

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Frequently asked questions about Sears Appliance Repair

How is Sears Appliance Repair rated?

Sears Appliance Repair has a 4.4 star rating with 37 reviews. 

When is Sears Appliance Repair open?

Sears Appliance Repair is open now. It will close at 10:00 p.m.  

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