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Sears Appliance Repair

4.0

About this business

Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services’ techs will service your appliances—no matter where you bought it—so you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktops—even lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Ser... read more

Location details

16395 Washington St, Thornton, CO, 80023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 10:00 p.m.
Tue9:00 a.m. to 10:00 p.m.
Wed9:00 a.m. to 10:00 p.m.
Thu9:00 a.m. to 10:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 10:00 p.m.
4.0649 reviews
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Raghavendra R.'s profile image
Raghavendra R. 
7 years ago

The service on our Dryer was exceptional. The tech person was outstanding with her knowledge of system and had the parts handy to repair the dryer. Kudos to Sears and their associates. Thank you! 

Scott L.'s profile image
8 years ago

Our 9 yr. old dryer had a part go out. It made a grinding noise. Repairman came when he said he would, fixed and cleaned the dryer for $26 less than the estimate. He was very easy to work with. 

T W.'s profile image
8 years ago

12 year old Whirlpool dryer lost heat capabilities. Tech came out, replaced the heating coil. Total time start to finish was 30 minutes. Tech was friendly and efficient. 

Ellen V.'s profile image
8 years ago

I own a 2 year old Kenmore dishwasher that has had multiple problems. In this go-round, I recently had a third service appt. to repair the same problem (never the same service guy). Four days later I find that they did not fix the problem. Just made an appt. for a fourth visit. The phone schedulers have no idea who is coming. They can provide no continuity of service, cannot relay repair histories to service personnel. This is getting really annoying. Will not buy a Sears appliance again. 

Gary V.'s profile image
8 years ago

The person who came out was very informative and when over things I could do to help keep my washer/dryer in good working condition. 

Gary Z.'s profile image
9 years ago

I had Sears technicians come twice to fix my water heater. The first visit was from Shawn and he replaced the thermocouple, He was a little bit more interested in selling me a new one instead, but in fairness it is a 1998 model. The heater worked for one day and failed. Another tech came and said that the thermocouple had fallen off it's holder so not installed right. The current tech cleaned the hole gas burner and reinstalled the thermocouple. He did not have proper lighting tools so I had to give him some matches! He coul... read more

Julie E.'s profile image
9 years ago

I scheduled a maintenance check for my 3 appliances that I had the Master Protection Agreement on. The technician went on about how usually things go wrong with appliances because of user error, the owners never read their manuals. He said my dishwasher wasn't installed properly, I told him it was installed by Sears, he asked, "did they have a sears uniform"? I said no, but Sears sent them. The pump in the washer had coins in it and black lint. He told me the black lint was because I was using detergent or softner that wasn'... read more

Sam N.'s profile image
9 years ago

I just wonder if you Sears even read these reviews??????? I am so upset with Sears, their response of getting someone to my house to look at my dryer and then to repair It. I called on Oct 9 schedule for someone to come out and fix my drye. It was schedule Oct 19. During that time I was running back and forth to the laundry mat using my own gas to dry my clothes. Oct. 19 The repair man order 5 different parts to be rescedule to come back out Oct. 30 to repair the dryer. .. So again I am running back and forth to the laundry ... read more

Kim W.'s profile image
9 years ago

I am so frustrated to spend more $$ on a refrigerator than I did my first car and have the ice maker continue to flood my kitchen. I think we are on our 5th service call and it flooded again one day after the so called repair. I waited 2 weeks for that repair and now another week out for this next hopeful repair. i used to be a huge Sears fan, but not so much anymore. 

Frequently asked questions about Sears Appliance Repair

How is Sears Appliance Repair rated?

Sears Appliance Repair has a 4 star rating with 649 reviews. 

When is Sears Appliance Repair open?

Sears Appliance Repair is open now. It will close at 10:00 p.m.  

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