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Sears Appliance Repair
- Appliances & Repair
- Baltimore, MD
About this business
Location details
7885 Eastern Blvd, Baltimore, MD, 21224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
Today, Marquise A., a Sears technician,came to our home to fix our dishwasher. I am disappointed with Sears as a company because the first technician who came misdiagnosed our dishwasher's problem, thereby causing an unnecessary delay of over a week and substantial inconvenience to our family. The first technician also unnecessarily diagnosed that we needed a new drain pump at a cost of $300, which ultimately, according to Marquise A., was not the problem at all. (We are still waiting on a refund for ordering this unnecessar... read more
THE SERVICE TECH WAS ON TIME, VERY EXPERIENCED, MADE HIS REPAIR QUICKLY. WAS VERY PROFESSIONAL, A VERY KNOWLEDGEABLE AND POLITE TECHNICIAN. VERY SATISFIED WITH THE SERVICE. THANKS J. E.
My technician was very polite, prompt, and efficient. He checked my refrigerator and freezer, listened to what had been done previously to address the problem, and promptly installed a new icemaker. I could not have had a better experience.
The technician was extremely knowledgeable and fixed my range from top to bottom. He made sure everything was working properly since it hadn't been set right when we bought it. He was very pleasant, friendly, and thorough. I am glad I have service contracts on my appliances so I can use Sears Service whenever needed. He was a 10 out of 10!!
the tech ician shosed up early, was erh cordial to us, explained every detail of the service he needed to do to repair our unit, and then he did the becessry relIrs. ylu cooulxnt ask for a )re competent service man.definotely a 10 0ut of a 10.
My technician was Mike , very friendly, courteous & knowledgeable. He explained things and answered my questions. I would like to have him for all future visits .
Sear sucks! I'll never buy another thing from Sears. Customer service is pathetic. The central air unit I purchased last June(2015) is a lemon. It has been basically been re-made twice. Thankfully, I bought the master protection plan because I needed it immediately. Never again!
I wish I could give Sears 0 stars because they do not deserve even 1 star! My second time taking a day off from work to wait for repair person to fix my washing machine. Service was terrible, awful horrible. This time the so called supervisor and a trainee came. No apology for my inconvenience, blamed me for signing off on the first visit! Single ladies BEWARE this is a sears scam. When I suggested that a return visit should be made within a 24 - 48 hr window, the supervisor said I insulted him and he packed up and left with... read more
I have a contract with Sears to fix my Samsung machine. It took 5 visits, 1 no-show, one full month, and over 35 hours of waiting for the machine to be fixed. Service reps were not helpful, techs were courteous and clean and they did finally fix the machine,so I give them 1 star.
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4 star rating with 337 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is closed now. It will open at 9:00 a.m.
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