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Sears Appliance Repair

4.1

About this business

Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services techs will service your appliancesno matter where you bought itso you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktopseven lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Services for fast, reliable ser... read more

Location details

2825 S Glenstone Ave #500, Ste 500, Springfield, MO, 65804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 10:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 10:00 p.m.
4.1286 reviews
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Richard F.'s profile image
Richard F. 
7 years ago

My Craftsman riding lawn mower was smoking. I had purchased the extended warranty. Service tech out and found the seal on the header was the problem. Replaced gasket and new spark plug. Cleaned buildup on valves and piston. Started the machine and it ran fine. Very satisfied with the service and the warranty. 

Michael A.'s profile image
Michael A. 
8 years ago

Arrived at stated time. It was raining very hard, and technician had to work outside, and I advised him he could leave and come back at a later date. Technician advised he would work anyway. Fixed my lawn tractor. Now the pleasant surprise, work done, cost me less this time. I had the same problem years earlier, and had a rough idea what it would cost me. This time, using Sears, the cost was cheaper than 4 years ago, and in that case I had to drop the mower deck, drive to shop, wait 6 weeks, and remount deck. Will use Sears ... read more

Mike L.'s profile image
8 years ago

Selection? were we allowed to select a service period, only an 8 to 5 on a given day. Service? Would have been 5 stars if only they had asked, "Since you made the appointment online, did you print out the 20% discount in advance?" Nope, they didn't ask ! Even though we called the "service center" explaining we had a pre-dated print out, they said it was to late to make the 20% savings. THAT IS DISAPPOINTING ! 

Becky H.'s profile image
9 years ago

I thought the service was wonderful. I have had several experiences with Sears Repairs, and all of them positive. 

Diana S.'s profile image
9 years ago

Absolutely the worst. I had two service calls scheduled for Friday: one for a dryer, one for a lawnmower. The dryer repair was supposed to call me Friday morning to confirm the time. I stayed home from work all morning. The tech for the lawnmower was supposed to be there 8-10am. At 11, I had heard nothing and called them, only to be told that there was no dryer service scheduled and they couldn't come out that day. They confirmed the lawnmower appointment for 3:15=4:15 (NOT 10-11 as prearranged). At 2:00 I got a call from th... read more

Cheryl S.'s profile image
9 years ago

You need to sync your times with the local office! They said we would be second on the list and turned out to be last. Understanding that most calls were in Springfield and the service person lived closer to us, why wouldn't he arrange his times that way? Service person ordere part and placed repair for the next week. Somehow the office again skipped us. I was glad to get the same service person because he knew exactly what to do! He was awesome!!! 

Dustin H.'s profile image
11 years ago

Took my mower in to be repaired. Took them a month to get it fixed. I had to call several times to check on their progress. When it was finally finished they did not call and inform me. It was waiting for two weeks to be picked up. Employees were not helpful at all. 

Frequently asked questions about Sears Appliance Repair

How is Sears Appliance Repair rated?

Sears Appliance Repair has a 4.1 star rating with 286 reviews. 

When is Sears Appliance Repair open?

Sears Appliance Repair is closed now. It will open at 9:00 a.m. 

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