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Sears Appliance Repair
- Appliances & Repair
- Carlsbad, CA
About this business
Location details
2561 El Camino Real, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
We have always had the best service when needing Sears. Thursday, Michael, repaired our soft water system and he is absolutely outstanding. No one better. You are to be commended for having such outstanding employees that do such a great job.
Our repair guy was courteous, pleasant and very informative. I've always had good experiences with the repairmen from Sears. We are glad we have kept our maintenance agreements going with them. We have used Sears for over 30 years and have never been disappointed with their service. They just keep getting better and better.
Steven, the tech, performed diagnostic tests on our Maytag dryer and KitchenAid refrigerator as part of our insurance coverage. His work was done quickly and efficiently. In addition, he vacuumed the coils and thoroughly checked the appliances for any problems. --- This was the first time a Sears tech had been so thorough. Steven was friendly and offered tips for maintaining our appliances. He's definitely one of the best techs we've ever had.
Sears repairman called ahead, was well within arrival window of time, was courteous and efficient. Solved the problem I was having and double checked to make sure I was happy with the repair. Ipad documents all of the work, processes credit cards and prints the receipt right then. No waiting for a check to clear.
Excellent experience. Our KitchenAid dishwasher just quit working on a Sunday. Went online and was able to schedule an appointment for Monday between 10-2...easy. The technician was wonderful; the service and the tech called Monday morning to advise of his arrival time. He diagnosed the problem but didn't have the part. The tech found the part locally and his supervisor gave him the OK to pick it up - again terrific. The last time we had an appliance repaired it was a huge hassle getting the replacement part. Our tech picked... read more
Contrary to other reviews, ours was stellar. The repair was done quickly, efficiently and very friendly. Our washer is back on track with a large family with no problems. I would call again to keep my workhorse washer going! I scheduled online in the a.m. on Monday and they were here and done Wednesday morning. Thank You!
Not sure I can even give 1 star for this. We are 99% sure that the technician may have accidentally taken our brand new JBL wireless speaker and power cord. I contacted Sears that evening when we realized this and they told me that the technician would contact me the next day (never received a phone call), left the technician 2 voice mails the next day (never received a call back), then called Sears again 4 days later to follow up on my call and was told I would receive a call back within 24 to 48 hours and it's a week later... read more
We had Sears come out and replace a heating element on our dryer. They took apart the machine, replaced the faulty part but then apparently put the machine back incorrectly. The water line for steam was leaking and flooded our laundry room overnight. When we called back it was very painful to get someone out and we had to wait 5 days to get someone to fix it. AND - they insisted that we would have to pay for the repair. It did get fixed eventually, and we didn't have to pay for the second repair, but it was a very painfull p... read more
We had service done on our Kenmore Elite Dishwasher. We had told them it was running too long...usually more than three hours and suggested that possibly the unit needed a new timer or electronic board. The technician was courteous and friendly. He ran the diagnostics, spoke with his supervisor and cleaned the filter. His diagnosis was that the long run time was most likely due to a dirty filter, low water temperature or a combination of both. He declined to replace either the timer or the electronic board. We're not all tha... read more
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4.2 star rating with 680 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is open now. It will close at 10:00 p.m.
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