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Sears Appliance Repair
- Appliances & Repair
- Citrus Heights, CA
About this business
Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services’ techs will service your appliances—no matter where you bought it—so you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktops—even lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Ser... read more
Location details
5900 Sunrise Mall, Sunrise Mall, Citrus Heights, CA, 95610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Sears was out on May 9th to fix my dishwasher. A water valve and some type of (depending on which tech you spoke to) vacuum chamber or was it a water valve sensor? Parts were ordered. Return appt approx 10 days later. A different tech returned to put in the parts his name was Jeremy. A very nice and as far as I know knowledgeable tech. He was unable to install parts due to a water leak under the dishwasher that made my wood floor swell. However, Jeremy said since he was here he would be happy to perform my yearly maintenance... read more
The customer service at this Sears at Sunrise Mall, Citrus Heights is awful. Apparently, the current store manager Anastasia is Russian and hiring a lot of other Russians and making them managers and sales associates who are walking around with their noses turned up at customers, have serious attitude problems if you ask a question or for their assistance and stand around all day huddled in groups gossiping instead of helping customers. One associate in fine jewelry named Natalia stands around doing nothing. When asked quest... read more
The service tech came out for my yearly service on the maintenance contract and checked all of my Sears appliances, including refrigerator, range and oven, microwave oven, dishwasher, washer, and dryer. Gave me info on how to use them properly and things to watch out for. Great service, as usual!
Truly unfortunate to see a dying brand like Sears stumble over itself as it heads towards bankruptcy. This review has nothing to do with the technician. He was great, professional, courteous. The fact that I had to pay $79 just for Sears to confirm what I already told them was a failed water heater tank under warranty, is ridiculous. Their water heater customer service team is terrible. No willingness to refund the service call fee. Then, they have no tank in stock so I need to go find my own. On top of that, I am now lookin... read more
We got a new stove top and it shattered. We called and they got us a new one and got it all fixed. And works great.
Our serviceman was very informative and knew immediately what the problem was with our freezer and fixed it. I also learned about their warranty contracts and purchased the 5 year plan.
I paid a lot for this warranty and have still not received satisfaction on the repair of my stove top. The burners fail to ignite. Sears has sent two people out to repair it. The last person was here less than 10 minutes. New burners were ordered, which we received and replaced. The problem still continues. When trying to make an appointment, I was completely ignored as to the need of having someone sent out who knew how to repair stove tops. Once I had made the appointment, I was called by the repairman just a few minutes f... read more
Very helpful Salesman and Serviceman. Salesman was very patient with all my questions. Helped me around the store and looked at everything.
We were very pleased with the service the Sears serviceman provided. We can highly recommend him! Thanks, Sears!
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4 star rating with 460 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is open now. It will close at 9:00 p.m.
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