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Sears Appliance Repair

3.8

About this business

Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services techs will service your appliancesno matter where you bought itso you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktopseven lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Services for fast, reliable ser... read more

Location details

4502 S Steele St #100, Ste 100, Tacoma, WA, 98409, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 10:00 p.m.
Tue9:00 a.m. to 10:00 p.m.
Wed9:00 a.m. to 10:00 p.m.
Thu9:00 a.m. to 10:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 10:00 p.m.
3.8308 reviews
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Carol Benton's profile image
Carol Benton 
on Google
2 years ago

Took washer apart to determine if it was leaking. Ran cycles at all water levels and found no leak. 

Linda Shelley's profile image
Linda Shelley 
on Google
2 years ago

Jacob worked very hard to diagnose the problem I was having. I was impressed with him. 

Hayley Jones's profile image
Hayley Jones 
on Google
2 years ago

I bought their home appliance warranty. Every time I try to use it, I’m told it’s not covered. Last time I paid $1000 to fix my machine. After the first time using the machine after they fixed it, it didn’t work. I had to pay to have them come out again. I was told they installed the part wrong and probably broke a piece that isn’t covered under the warranty and I will need to pay $700 for a new part. Once the part is in I’ll need to pay to have them come out and fix it. Complete scam. 

Brian M's profile image
Brian M 
on Google
2 years ago

Could not reach company for quote. I called the local number for my area, and reached an international call center rep who said I had called the wrong department and gave me another number to call. That number went to the same automated system as my first call. When I tried to request a human being instead of go through the maze of options again, the system ended the call. I give up. I will work with a local company who is capable of taking my call. Don't waste your time trying to get a quote from this company. Call your loc... read more

Gordon Kim's profile image
Gordon Kim 
on Google
2 years ago

The technicians are incompetent and lack basic skills. Management is worse. We submitted multiple claims to get our dishwasher fixed; 3 technicians came and none of them could fix the issue. So we signed up for Sears Warranty to get our appliance replaced. Management will not honor a replacement unless specific wording is reported by technicians who are poorly trained. The technicians do not want to report back to their superiors that they can’t fix something so they seem hesitant to write “parts unavailable, need to replace... read more

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Frequently asked questions about Sears Appliance Repair

How is Sears Appliance Repair rated?

Sears Appliance Repair has a 3.8 star rating with 308 reviews. 

When is Sears Appliance Repair open?

Sears Appliance Repair is closed now. It will open tomorrow at 9:00 a.m. 

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