This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sears Appliance Repair
- Appliances & Repair
- Kennewick, WA
About this business
Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services’ techs will service your appliances—no matter where you bought it—so you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktops—even lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Ser... read more
Location details
1321 N Columbia Center Blvd #455, Ste 455, Kennewick, WA, 99336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 11:00 p.m. |
yearly maintenance on four appliances went perfectly. The technician was thorough and friendly. He left everything clean.
I bought a stackable Kenmore washer & dryer from Sears in 2008 and have had them come to repair it on three occasions, two of the visits from their repair man said the tenant was overloading the machine and causing it to leak water into the unit below them. I discovered the third time it did it that the agitator was broken, I ordered a new agitator and had the Sears repair man ( a different one from the two previous repairs) install the new agitator and it is working great. I feel Sears should reimburse me for the first two ... read more
We bought a $3,000 refrigerator from Sears last year and were told it was a great refrigerator that would last a long time and was worth the money. The freezer quit freezing--but was still cooling at a refrigerator temperature--about a month ago, which was a little over a year after buying the unit. We called to get someone to come and repair it. The people we talked to had heavy accents, and told us it would be two weeks before it could be looked at. When it was looked at, the repairman said he knew what the problem was and... read more
Usually very satisfied with there service. This last time the Tech was on his phone for an hour with another employee to walk him through how to repair the fabric softener slot which was not getting water to rinse it out. Then on return visit was rude that I did not want to switch from requested morning appointment to an afternoon one.
I was very pleased with my repair experience, and will not hesitate to use this sernice again on any of my appliances.
Tech gets 5 stars. Sears' scheduling gets 2. The tech was professional and courteous. Once the part was available, he finished the job in less than ten minutes. The day before my first appointment, I received a text message confirming that the tech would arrive between 8-noon, with a note to "click here for more details." I didn't click, because I didn't believe I needed more details. When I hadn't heard from the technician by late morning, I clicked on the link: it advised me the time had been moved to between 11 a.m. and 1... read more
Repairman was on time. He seemed to know what he was doing. Previous repairmen did more things for maintenance on the washing machine than he did; but we weren't having any issues. Just preventive.
Booked an appt online on Friday for Monday. Repairman was in the middle of the time range. Very polite, knowledgeable and quick repair.
Repair was scheduled online for two days later and the rep showed up on time and ready to go. He was extremely informative and patient with our old person questions. He did a great job and explained all costs and repair work. Thanks, Sears! BTW, he worked on a 10 year old dryer and a 26 year old washer!
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4 star rating with 244 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com