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Sears Appliance Repair
- Electronics Repair
- Rockland, DE
About this business
Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services’ techs will service your appliances—no matter where you bought it—so you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktops—even lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Ser... read more
Location details
4737 Concord Pike, Rockland, DE, 19803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
We were without a washing machine for 3 MONTHS while they mis-ordered the wrong parts 3 times. How can you be so incompetent to order the wrong parts 3 times, and why does it take you 4 weeks between service appointments? I could have ordered the parts from Korea for my Samsung Washer, had them shipped here slowest method, and installed them myself in less time.
Never on time,(4 hour window) I had 2 service call in two weeks on the same appliance, and it still doesn't work right. We just had 4 appliances checked with our service agreement, what a waste. We got a call this morning (SUNDAY)to renew our agreement, sure we want to go through this again. Sorry we're done with Sears, they used to dependable.
Made my washer worse. Wouldn't re-schedule for three days. Charged us $260. The first appointment was a "no show " after I sat here from 8AM all day !! The 2nd appointment was worse. Supposed to show today December 12th. Very unhappy. Been buying from Sears for over 30 years. All my appliances are from Sears.
The initial repair was inadequate and necessitated a return trip. On both visits, the technician was several hours late on the reservation window. Sears' systems are unable to communicate effectively to provide real time updates when there is a problem. We probably could have bought a refurbished machine for just a little more money than the repair. Now, our washing machine is still broken, we're out several hundred, and I lost two days.
Service rep was extremely friendly and did an outstanding job fixing out issue. he went above and beyond to help us with out issues.
waited 1 week, 1st tech came to repair my treadmill-left=said it was fixed. NOTHING works. waited another week, 2nd tech never showed but told his job he came-he did not-I was home all day. Week 3, next tech scheduled in 3 days. AND I have a master repair agreement, which apparently means nothing,
Ron (Sears Technician) was excellent. Went above and beyond. Very skilled - and a really good guy. Keep it up, Sears!!
Ed did a great job with my riding mower maintenance. He was very courteous & professional & did not mind answering all my questions.
My service is super. He showed me a couple things to do on my washer and then I had told him my refrigerators warranty expired.He explained I can get a warranty thru Sears although I bought it at Lowes.
Frequently asked questions about Sears Appliance Repair
How is Sears Appliance Repair rated?
Sears Appliance Repair has a 4 star rating with 284 reviews.
When is Sears Appliance Repair open?
Sears Appliance Repair is closed now. It will open at 9:00 a.m.
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