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Seacoast Mazda
- Car Dealers
- Portsmouth, NH
About this business
Specialties: Seacoast Mazda has been an area favorite for new Mazda vehicles, as well as pre-owned cars. A single point store, Family owned and operated. Our owner, Tim, lives with his family here on the Seacoast and is always happy to hear about your experience right in the store. Come see the difference here at Seacoast Mazda, and discover why so many satisfied customers love shopping with us. Established in 1973. Currently owned for 14 years by the Ackerman family. Locally owned and operated one store not a huge box store... read more
Location details
180 Spaulding Tpke N, Portsmouth, NH, 03801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Had a differential grenade on a Mazda cx-5 w/74000 mi that was a lease through them that we then bought, which was originally covered under their certified pre-owned warranty. Upon them removing the differential they said they found an alteration to a sensor that shows “outside influence” so it’s no longer covered. The 2 main problems I have with the situation is 1) the dealership admitted that the “outside influence” had nothing to do with the differential failing and 2) the mechanic admitted this was a known issue and they... read more
Beware of significant upselling in the service department. Checklists of services at designated miles (15k, 20k, etc), which are presented to customers when they enter for service, are NOT Mazda factory recommendations nor requirements. They are third party advertisements presented by service writers as though they are official. Compare to Mazda’s corporate website, to official service manuals, and choose wisely. Remember, “Service Advisors” can be a misleading title and I’d imagine they are under pressure to sell.
As I begin this lengthy dialogue, please bear in mind that I have never logged a formal complaint against any business or person, so this is a stretch for me. I purchased and financed a wonderful CX-3 Mazda from the local dealership. It was a fine experience. No complaints in the two years I had it. When I brought my car in for an oil change, I went to speak with the sales staff because I had been receiving many emails about turning in my car to lease a brand new Mazda, etc. I wanted to learn more about it as I have neve... read more
Business response:
It is unfortunate that Ms. ******** feels as though she was mis-treated during her leasing of a new vehicle from the same people that sold and serviced her prior vehicles from without incident. She was told that she has the same rights and options when leasing as she does when purchasing. She had the right to sell it, trade it or keep it for the full term. At "NO" time throughout this entire process was I or my staff "RUDE" to her. She might not have liked the information she received about her options but never were we rude... read more
Frequently asked questions about Seacoast Mazda
How is Seacoast Mazda rated?
Seacoast Mazda has a 4.8 star rating with 1,885 reviews.
When is Seacoast Mazda open?
Seacoast Mazda is open now. It will close at 5:30 p.m.
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