Scripps Coastal Medical Center

Michaela Kinsey Riddle 

on Google

9 months ago

I had been using Scripps for OBGYN for years. They had never been worried about any of my past issues when it came to me getting pregnant. I got pregnant and miscarried. The Dr told me we won’t do any testing until you’ve lost 4 pregnancy’s. I got pregnant again and miscarried. Through the whole experience there was no empathy, no compassion and no urgency whatsoever in returning my panicked calls and messages. Overall I am extremely disappointed and disheartened by the Scripps team. Rude front desk girls, disinterested Drs,... read more

Miriam Salgado (Miri) 

on Google

a year ago

Serena was so kind and helpful. She listened and took the time to understand my current situation, she took every single detail in account and repeated the entire thing back as summary. I’ve been looking to transfer my care at 6 months pregnant and it’s been a nightmare, one of my first attempts was La Jolla OBGYN, and the woman who took my call was so cold and rude, no customer service skills whatsoever. We need more people like Serena in healthcare, she has exceptional customer service. 

Justine Lin 

on Google

2 years ago

I had a very unpleasant experience with the front desk lady of the birthing center. The cashier has no clue about the self pay program and the details of billing system. When i had my cervix open for 4cm they were still discharging me back home and just being back and forth of the hospital is very painful. I have only seen my doctor 2 times and she canceled my appointment as if it is not important. I’m very frustrated and disappointed because we did pay a good money for prenatal care but overall experience is unprofessional ... read more

Kelsea Fontes 

on Google

3 years ago

So far, my husband and I have had an incredible experience with our midwife, Erin Phillips, and Dr. Mariah Grace. We leave every time and say "Wow, I love them". No joke! I'm 19 weeks pregnant and will update this after birth, but as of now we couldn't feel more grateful. I saw their overall rating and felt it was wrong to not write how much we have loved Scripps + our care providers. I always come in nervous and leave with a huge weight off my shoulders after they answer all of my questions as a first-time mom. Truly gratef... read more

Dayna Garrido 

on Google

4 years ago

So I waited 2 months to finally be seen by an OBGYN with scripps as a new patient. Over the weekend before my appointment the scripps portal was hacked and scripps did not let their patients know when the site would be back up. I did not receive a reminder call. So since I could not see the exact time since portal was down I called to try to confirm bcuz I couldn't tell what location and exact time (I knew it was just Encinitas and either 1 or 130pm) and in their words, "unfortunately we can't confirm since portal is down, b... read more