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Scott & White Specialty Clinic - Killeen Hemingway
- Medical Centers
- Killeen, TX
About this business
Location details
2405 South Clear Creek Road, Killeen, TX, 76549, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Specifically the orthopedic clinic. I had a claim denied and then I asked for an appeal. Instead of letting me know that it wouldn't work because they needed a, b, and c, and perhaps she's setting it up so that we could take care of a, b, and c, they never call you, never try and fix anything. The "lady" that deals with appeals will drag you on for over a year while you just continue to be in pain, and then she will also treat you like a piece of garbage while you're on the phone. She will consistently cut you off, tell you ... read more
Sasha Morales Otero treated me multiple times for infections that were not present. I informed Ms. Morales Otero that I had an oxalate poisoning/Hyperoxaluria, that I pee out calcium oxalate crystals and Ms. Morales Otero ignored me. Ms. Morales Otero kept telling me that no infection were present via the urinalysis, but when I’d ask for something for the pain, she would write prescriptions for antibiotics and nothing for the pain. Ridiculous behavior. Ms. Morales Otero left me in severe pain, untreated and misdiagnosed beca... read more
9/3/2025: Update: I should have done the update earlier. After the review posted, not long, I was reached out by Baylor Scott & White. The charges were reviewed and revised. Based on that experience, I am updating one star to 3 stars. To fellow patients, be careful when you try to make an appointment in a doctor's office inside a hospital for the first time. You might be charged as an outpatient. ----- Systemic Way of Overcharging Patients. Stay away and Be Aware!!! I took my son to see Dr. Neak on 1/10/2025. He had a foot i... read more
9/3/2025: Update: I should have done the update earlier. After the review posted, not long, I was reached out by Baylor Scott & White. The charges were reviewed and revised. Based on that experience, I am updating one star to 3 stars. To fellow patients, be careful when you try to make an appointment in a doctor's office inside a hospital for the first time. You might be charged as an outpatient. ----- Systemic Way of Overcharging Patients. Stay away and Be Aware!!! I took my son to see Dr. Neak on 1/10/2025. He had a foot i... read more
Frequently asked questions about Scott & White Specialty Clinic - Killeen Hemingway
How is Scott & White Specialty Clinic - Killeen Hemingway rated?
Scott & White Specialty Clinic - Killeen Hemingway has a 2.4 star rating with 112 reviews.
When is Scott & White Specialty Clinic - Killeen Hemingway open?
Scott & White Specialty Clinic - Killeen Hemingway is open now. It will close at 5:00 p.m.
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