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Scott Ritterman, MD
- Orthopedists
- Exton, PA
About this business
Location details
119 E Uwchlan Ave, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely horrible patient care and the front office is nasty. I had an acute injury and had an MRI. MRI found tears in the tendons but the PA will not follow up with me until I come in to office for visit--3 weeks away. I know that is the way they get their money but have virtual appts--esp for follow up on test results on people that have mobility issues! I think this is totally irresponsible and I risk having rupture. The front office (Lisa specifically) is very rude and should not be talking to patients.
I made an appointment with Dr. Ritterman as one of his specialities was shoulders. He looked at my MRI and said he could not help me, as I had arthritis. He never palpated or asked me to move my arm or did any kind of physical exam. He told me to rest my arm for a month and then as I walked out the door he gave me exercises to do. I called his office three times to clarify if I should rest my arm or do the extensive exercises and no one returned my call. I was not at all impressed and obviously will not go back.
This Physical Therapy Group is excellent. Their Therapists are so good at what they do. Ive gotten nearly 100%function back after an arm fracture. They treat their patients with understanding and respect. They really listen to patients problems and come up with good solutions. Best PT Group I’ve ever been to
Called office to let them know I had gone to wrong office by mistake and would be there in 10 minutes. When I got there I was informed that my appointment had been cancelled because I was 10 minutes late. The staff was unpleasant, unprofessional and extremely rude.
The doctor staff is OK, nothing great but OK. Unfortunately, no matter what time your appointment is scheduled for, be prepared to wait two or more hours to see your doctor - - even if you have the 9:00 am appointment. If you have to go to Premier, I suggest that you pack a lunch. p.s. Just because they finally get you back into an exam room don't get excited because you still have another hour wait.
April 25,2023 Dr Mendez office scheduled an appointment for 3:00pm. I arrived 15 minutes before and was told he is running late he is in surgery. Another patient advise he has been waiting over an hour. We asked for update, just to be met with we don’t know.
How can an urgent care turn a patient in pain away stating they reached capacity????? It’s URGENT CARE. I will never go back there again.
This office it so difficult to schedule appts and support their clients. Even the Drs act like you are a bother. It’s a shame.
Getting a live individual on the phone is nearly impossible. Office hours close earlier than indicated, and wait time is extremely frustrating. I'm not sure who is monitoring call wait time or feedback from clients/patients, but this practice is a bit of a hot mess. Please address your staffing issues as soon as possible!!!!!!
Frequently asked questions about Scott Ritterman, MD
How is Scott Ritterman, MD rated?
Scott Ritterman, MD has a 4.9 star rating with 139 reviews.
When is Scott Ritterman, MD open?
Scott Ritterman, MD is closed now. It will open tomorrow at 9:00 a.m.
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