Scott Family Plumbing

Autumn Andersen 

on Google

3 days ago

A few weeks ago, I had a bad plumbing problem at home. My kitchen sink kept backing up, the garbage disposal was making gurgling sounds, and there was a strong sewer odor coming from the drain. Then I saw water collecting under the sink cabinet, which looked like it was coming from a worn trap connection and part of the drain line. I found a local plumber in New Britain when I needed help quickly and was feeling pretty stressed. What stood out to me was that they did not just guess at the issue. The plumber carefully checked... read more

Elias Wagner 

on Google

6 days ago

I reached out for a plumbing quote because we had no water at home and needed help quickly. After a few messages, they got back to me right away, listened carefully, and were very kind and understanding about the situation. They explained the delay in communication and showed real concern for getting our plumbing issue handled as soon as possible. Since then, the work has been excellent. After the whole-house repiping, we have had no issues at all with our water lines. The plumbers were professional, easy to work with, and d... read more

Landon Fitzgerald 

on Google

a week ago

Scott Family Plumbing did an amazing job replacing all the cast iron pipes in my home. The crew was careful, thorough, and the price was very fair. They handled everything on my plumbing list, clearly explained the scope of work before starting, and included the details in the estimate so I knew exactly what to expect. The job was completed much faster than other plumbers said it would take, without cutting corners. They also went the extra mile by moving a refrigerator for me at no extra charge, which saved me from having t... read more

Cheryl Roth 

on Google

a week ago

the team was professional, courteous, and efficient. we had an ongoing plumbing problem with our old drain line, where tree roots had grown into the pipe and caused backups and a messy situation in the basement at our home in New Britain. this is a common issue in older houses, especially with aging sewer and drain pipes. after they ran a camera through the line and found several sections damaged by roots, the crew moved fast and handled the repair in a clean, organized way. they installed a pipe liner inside the existing pl... read more

jayla lucero 

on Google

2 weeks ago

We have a home in New Britain that has needed a lot of plumbing repairs and updates over the years. At one point, we had a major water line leak where the city supply pipe came into the house, and it burst near the easement. We needed help right away because the water service to the home was interrupted. Scott Family Plumbing gave us the best quote by far, and the crew arrived quickly, dug carefully, located the valve deep in the ground, and repaired the line fast. More recently, we used them for a full master bathroom remod... read more