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Scott Family Motors
- Car Dealers
- Springville, IA
About this business
Location details
11 1st Ave A, Springville, IA, 52336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Inquired about the car by message, but also asked about pricing, as this car has a known issue (Google it for proof). The 2005-2012 models have an issue where the radiator fails and the transmission cooler that goes through it then mixes fluids and it frys the transmission, causing at least $7,500 worth of repairs with needing a rebuilt trans, radiator, and adding an external trans cooler. It can quickly cost the value of the vehicle. So it was fair for me to inquire about this. His response was “I sold it”. However, both on... read more
My high school age daughter is seeking a used car. As she was in class at the time, I and my father-in-law went to the dealership to look at the car. (I had to travel 75 miles one way.) When asked to put it on a lift so we could see the underside, he said all his lifts were busy. Took the car for a test drive with Tim accompanying us, a first.) The car had deep scratches on the driver's side; wanted to have the daughter see it in person before making a decision. Vague on details regarding warranty. Came back the next day. D... read more
Car was nice and dealer was able to answer our questions
He was really rude on the phone call when I asked him for more pictures of the car. It’s a trip down and i just wanted to know if it was worth it, but he was really rude when he said that there was no need.
Business response:
In order to serve our customers professionally and efficiently, we are by appointment only. We do and will schedule appointments before or after the posted hours including Saturday depending on multiple factors. The simplest and most efficient way to communicate with us is by PHONE. All of our employees, including ourselves, have multiple small business responsibilities and family obligations as well. EMAILS or TEXT MESSAGES may or may not be answered in a timely manner. We do not hold vehicles or take deposits on vehicles. ... read more
Tim made a special trip to meet me on a Saturday afternoon. The vehicle was as described. I purchased the vehicle. Give Scott motors a try. Clean cars that are backed up with a warranty!
Listing was not accurate. Vehicle had oversized tires on it placing them on a very small portion of the stud. Dealer was not friendly or professional. Spun the tires out in the gravel when the discrepancies were pointed out to him.
Business response:
You left your review at the wrong dealership. We do NOT sell vehicles with oversize tires! Tim Scott Owner 319-240-5737
Very professional
Didn't end up buying the vehicle. I called to schedule a time to look at the vehicle. They were having the van shopped and had to look over some other issues. The shop owner was very up front and honest with me during the process. Other people were ahead of me in terms of first come first served, unfortunately it sold but I admire their upfront attitude which others who have commented may not see it that way.
I wanted to look at 2 mini vans. The owner was rude and unprofessional both times I called. I wanted to look at them, but everytime I called he would say his wife was driving one and the other van was in the shop getting some work done to it. I asked why it was in the shop, and he said getting some stuff done to it. .then rudely he said I need to give him at least a two day notice. What kind of dealership does that. So long story short, I have never got a chance to look at either one, and have no desire to do business with s... read more
Business response:
Since you didn't leave your name ma'am (a term of respectful or polite address used for a woman).let me be quite clear here. As the owner of this company, I am straightforward and honest about how we do business. My beautiful wife was driving the blue 2010 Town and Country that you scheduled an appointment for on Friday, October 29th for the following Monday, November 1st. Since you were a no show for the appointment and didn't even have the common courtesy or tactfulness to call and cancel said appointment, I removed it fro... read more
Frequently asked questions about Scott Family Motors
How is Scott Family Motors rated?
Scott Family Motors has a 4.6 star rating with 644 reviews.
When is Scott Family Motors open?
Scott Family Motors is closed now. It will open tomorrow at 9:00 a.m.
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