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Scotiabank
- Finance
- Kitchener, ON
About this business
Location details
491 Highland Rd W, Kitchener, ON, N2M 5K2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 7:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | 9:30 a.m. to 3:00 p.m. | |
| Sun | Closed |
I walked into this branch 30 minutes before closing, I braced myself to be treated negatively due to the timing & wanting to start bank accounts here for the first time, only to bump into Amy Johnston - who blew me away with their excellent customer service skills! I was pleasantly surprised that we could socialize while also having them walk me through my banking needs. Amy is understanding, helpful and compassionate; I will be returning to this branch thanks to her
Eniko Csiszer is the worst person at this branch, zero knowledge and 100% worst attitude. I wish they fire her. Second day in a row we dealt with her and same problem. I am glad Amy Johnston walked in at right time and helped us. Great service and best we ever had at Scotia. But for Eniko and lady sitting next to her, please remember we are the customer here and definitely we bring business to the company and food to your table. SO DONT GIVE US THAT ATTITUDE.
If i avoid waiting time, this scotiabank branch have one of the best customer service, specially Amy Johnston is absolutely amazing.She helped me with my balance transfer and made the whole process so easy and stress-free. She has such a beautiful smile and a positive attitude that instantly makes you feel comfortable. Amy was patient, kind, and explained everything clearly. Truly one of the best customer service experiences I’ve ever had.
Frequently asked questions about Scotiabank
How is Scotiabank rated?
Scotiabank has a 2.8 star rating with 182 reviews.
When is Scotiabank open?
Scotiabank is closed now. It will open tomorrow at 9:30 a.m.
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