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Scotiabank

2.8

About this business

Location details

491 Highland Rd W, Kitchener, ON, N2M 5K2, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 7:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat9:30 a.m. to 3:00 p.m.
SunClosed
2.8186 reviews
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Gen A's profile image
Gen A 
a day ago

Worst branch to deal with. I've been a client of scotia bank for over a decade. I needed to speak with the supervisor there and she was too lazy to get up from behind her desk to assist me. It wasnt until I called her out on it that she realized how poor her customer service was. Also don't waste your money on certified checks. This branches "policy" is to hold them. So they take your money and turn around and hold it too. Considering closing my account after my last two experiences here. 

Marwil Marin's profile image
Marwil Marin 
6 days ago

it's great to be a scotiabank card holder here in 491 Highland Rd W such a nice place and the staff are friendly and thank you Amnah Alobaidi for your time in assisting and helping me to replace my card good job... 

Michael Robinson's profile image
Michael Robinson 
2 weeks ago
joseph bender's profile image
joseph bender 
a month ago

Customer service team is useless and not helpful. 

a. v.'s profile image
a. v. 
a month ago

I walked into this branch 30 minutes before closing, I braced myself to be treated negatively due to the timing & wanting to start bank accounts here for the first time, only to bump into Amy Johnston - who blew me away with their excellent customer service skills! I was pleasantly surprised that we could socialize while also having them walk me through my banking needs. Amy is understanding, helpful and compassionate; I will be returning to this branch thanks to her 

Frequently asked questions about Scotiabank

How is Scotiabank rated?

Scotiabank has a 2.8 star rating with 186 reviews. 

When is Scotiabank open?

Scotiabank is closed now. It will open at 9:30 a.m. 

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