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Scotiabank
- Finance
- Scarborough, ON
About this business
Location details
31 Tapscott Rd Unit 57, Scarborough, ON, M1B 4Y7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
One of the worst bank customer service experience I ever had. The teller was helpful tho, on the other hand the brunch manager was rude and arrogant. She was the only one capable of solving my issue although she didn’t help me because she is very impolite and ego driven, unfortunately. Scotiabank head office shall review her position, it’s not nice to be treated like I was being a customer for 8+ years.
I’m writing to share a very disappointing experience I had today at the Scotiabank branch. I came in simply to replace my bank card, but the interaction with the teller was extremely uncomfortable and unprofessional. The process took around 20 minutes for what should have been a straightforward card replacement. During that time, the teller (Mark Mawusi) was very rude, dismissive, and short with me throughout the interaction. He also asked me multiple unusual security questions that did not match the security questions on my... read more
We had a very difficult issue updating our phone number with Scotiabank and had already tried many times through customer service without success. Today, Tennille went above and beyond to help us. She patiently assisted us in every possible way and even contacted customer service from her side. It took almost an hour, but she stayed friendly, professional, and supportive throughout the entire process until the issue was finally solved. We truly appreciate her outstanding customer service and dedication. Thank you, Tennille, ... read more
Waited in line for 45 minutes longest I have ever waited. The only thing I need it was to pay my taxes and change $55 US dlls I will never go to that location again!!!
Frequently asked questions about Scotiabank
How is Scotiabank rated?
Scotiabank has a 2.3 star rating with 185 reviews.
When is Scotiabank open?
Scotiabank is open now. It will close at 5:00 p.m.
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