Schumacher Volkswagen of North Palm Beach

Nathan S. 

on Google

a month ago

VERY DISAPPOINTED, have been trying to reach the new cars sales department for over 30 minutes with No Answer or Voice Mail. Phone just rings endlessly. Lost my bussines. 

Ashley Gonzalez 

on Google

a month ago

I have been going to VW for about a year and have always had great customer service from Jackie when any issues or needing maintenance SHE IS THE BEST! However, today when I brought my car in the new manager Robin provided POOR service. This is the second time she was disregarded my issue with a module that they had to replace under warranty. I was told she would have to take my car to the back to see what was wrong and it wouldn't be back to me today and the next appointment wasn't for weeks later. I told her that is a prob... read more

Chad Coffman 

on Google

2 months ago

I’ve been trying to get service for two months and can’t get them to call me back for an appointment. I just got hold of them and found out their phones and Internet have been down for two weeks and they can’t seem to get them fixed. In addition, when I finally got in last time, they told me they still couldn’t fix my car - they “ran out of time” and that I would need to come back. Then when I came back, they told me that EVEN WITH an appointment, it would take 48-72 hours to even look at my car. Whatever is going on this ca... read more

Gill scott-Knight 

on Google

2 months ago

I recently purchased a VW Tiguan, and the entire experience exceeded my expectations from start to finish. Buying a car can sometimes feel overwhelming, but the team I worked with made everything smooth, transparent, and genuinely enjoyable. Danny, my sales representative, was fantastic! He took the time to really listen to what I wanted and helped guide me toward the VW Tiguan without ever being pushy. What stood out most was his deep knowledge of the vehicle—he walked me through all the features in a way that was easy to u... read more

Sarah Cronk 

on Google

2 months ago

Coming back from a previous review; I bought a 2022 VW Taos from this location about a year and a half ago. I was the first real owner of this vehicle and drove off the lot with less than 10k miles. I was told I had free service (oil change tire rotation etc) for the first five years and my first 30k miles were covered by the manufacturer. It was serviced before I took it and brought back for its 20k at about 18k. I was told this was my final service being covered and it was technically my 30k service. I also told them I was... read more