Schaeffer's Investment Research

*****, I want to thank you for your review. In order to clarify, WEEKLY OPTIONS COUNTDOWN delivers six recommendations, once per month, on the Sunday preceding the first Friday of every month. If you had reviewed the handbook or the promotional email from which you purchased, you would have clearly understood the delivery schedule and how to go about identifying the recommendations on our website by logging into your account at www.schaeffersresearch.com as the trades were immediately available to you with your purchase with the trading window still open for those six trades. In our series of welcome emails immediately following your purchase, you received multiple requests to log in to your account and read your handbook as well as our quick start guide. This is all meant to support you and provide a complete service for you. As you will recall, you agreed to the non-refundable terms (Due to the exclusive nature of Schaeffer’s subscriptions, your subscription is non-refundable) in writing prior to your online purchase of the WEEKLY OPTIONS COUNTDOWN. However, I have made a one-time exception in this circumstance. We have provided a full refund per your request. We are sorry your experience didn’t match your expectations. In the future, if you see a promotion of interest, please contact us beforehand so we can provide valuable information such as parameters of the program and the strategies utilized within. We look forward to working with you!

Thank you for sharing your feedback, *******. To clarify, you purchased the WEEKLY OPTIONS COUNTDOWN on September 27, 2021, not the PREMIUM TRADER. WEEKLY OPTIONS COUNTDOWN delivers six recommendations, once per month, on the Sunday preceding the first Friday of every month. When looking at the calendar, your recommendations were released on September 26, one day prior to your purchase. If you had reviewed the handbook or the promotional email from which you purchased, you would have clearly understood the delivery schedule and how to go about identifying the recommendations on our website by logging into your account at ************************** as the trades were immediately available to you with your purchase with the trading window still open for those six trades. In our series of welcome emails immediately following your purchase, you received multiple requests to log in to your account and read your handbook as well as our quick start guide. This is all meant to support you and provide a complete service for you.As you will recall, you agreed to the non-refundable terms (Due to the exclusive nature of Schaeffers subscriptions, your subscription is non-refundable) in writing prior to your online purchase of the WEEKLY OPTIONS COUNTDOWN. While we certainly understand that you are eager for more trades, all of this information was clearly provided to you in writing at the point of sale. Stating that we did not deliver a single trade recommendation and calling one of our most popular trading programs useless is categorically incorrect. Although we failed in our attempts to contact you via phone and email, we would appreciate another chance to earn your business. Please contact our Customer Experience Manager, *****************, in order to address any further concerns.

We are grateful for your kind review! Thank you for sharing your review with us and community of option investors.