Schaefer's

David 

on Insider Pages

2 years ago

Customer Service by Schaefer's Managment Be careful of the customer service at Schaefer's. Their salesmen are knowable and helpful, but their management especially 'Rick Craft' is extremely rude and abhorrent. I rode my bicycle over to Schaefer's to check out their inventory and prices in comparison to Best Buy. Unfortunately, when I pulled up to this establishment there was nothing to lock ones bicycle to. So, I deiced to walk inside and experience Schaefer's customer service. I spoke with one Rick Craft about the issue to ... read more

Mark 

on Insider Pages

2 years ago

A real letdown I have purchased many appliances from Schaefer's in the past (2 freezers, refrigerator, countless televisions, etc) in the past but I won't be going back. I stopped in to check out some new speakers for my surround system and was surprised to see they had mattresses for sale. I was in the market for a mattress and wanted to look at the iComfort so I talked to TWO of their salesmen. Neither of them could tell me any more about the mattresses than what I could read on the literature around their mattress departm... read more

Mary 

on Insider Pages

2 years ago

consumer Schaefer's gives great service, comparable prices to the big box stores and is locally owned. That is critical to my buying choices. Their sales associates are knowlegeable, but not pushy. The delivery folks were the best yet at protecting my floors ect from damage. Definitely a 5 star company! 

Bobby 

on Insider Pages

2 years ago

Here at Schaefers We delivered you the floor model, even if you specifically requested a brand new appliance. Here is a fun game, when the sales person is not hawking you, write down the model/serial number and see if it is the one they bring out to you- then never give us your business again. We will try to sneak anything by the customer. Look over every inch of the appliance because "Rick Craft" will want us to pass it by you if we can. The Dent sale? We buy all of those from Kohls for next to nothing and sell them to you ... read more

Wayne 

on Insider Pages

2 years ago

Schaefers This place sure gets a lot of business. They sell new and used equipment and they repair stuff too. We got a reconditioned dryer there and haven't had any problems for 10 years, so I'd say thats a pretty good record. They have good sales too. PROS: Good sales and good service. CONS: 

My G. 

on Yellow Pages

3 years ago

Purchased a new washer and dryer ordered a new side by side fridge good price great salesman. No issue until it came to delivery. I am not going to get into the he said she said of this but let me tell you this...... our family has shopped at Schaefers for 35 years with no problems until now! They stopped there own delivery service and outsourced it to a few company's this last one is called College Hunks. (They apparently went through a few). Bottom line is Collage Hunks is a knockoff of 1-800-gotjunk. They are rude and cou... read more

My G. 

on Birdeye

3 years ago

Purchased a new washer and dryer ordered a new side by side fridge good price great salesman. No issue until it came to delivery. I am not going to get into the he said she said of this but let me tell you this...... our family has shopped at Schaefers for 35 years with no problems until now! They stopped there own delivery service and outsourced it to a few company's this last one is called College Hunks. (They apparently went through a few). Bottom line is Collage Hunks is a knockoff of 1-800-gotjunk. They are rude and... read more

Mary Paine 

on Facebook

  Recommended

5 years ago

I bought a fridge this week. Melanie Vestecka, the salesperson who assisted me, was extremely helpful! She was very knowledgeable, listened to my needs, and helped me quickly find exactly what I wanted...all while being pleasant and not the least pushy. Thanks again, Melanie