SB Custom Jewelers

Kania Exil 

on Google

2 weeks ago

I had a really disappointing experience with this seller. I purchased a wedding band that was too big, but Frank assured me it could easily be resized. Trusting his word, I bought the ring and flew back to New York. When I took it to my trusted jeweler, I was told the band couldn’t be resized because it was too shallow and would likely break if they tried. This was extremely frustrating, especially since Frank had promised me the ring was high quality and resizable — which turned out not to be the case. I ended up having to ... read more

Driver 4 

on Google

a month ago

Anytime you purchase jewelry from a reputable jewelry store, you're supposed to be able to go back and trade the piece for store value or sell it back. I asked Them would they buy a piece back and they stated they'll do store credit.. When I get in, they start to act like they don't know the value of gold or the difference between the karats.. Basically trying to sell you the lowest quality of gold for the Pure 100% gold prices.. On top of that, they didn't or won't honor the value of the piece bought and stamped BY THEM.. S... read more

1Lil Squid 

on Google

4 months ago

They fraud I came to get custom grillz on feb 21 . Still haven’t received them and they won’t give me my money back . They’re fraud and sale masonite jewelry. They unprofessional and rude. -10 stars 

Steffini Mcnair 

on Google

6 months ago

We got an ok price for a 3 ring wedding set but they told us the rings were 14 carat gold but they're really 10k . And make sure to really inspect the jewelry you get from them closely because the lights are so bright in there it makes it hard to see what your really getting. I thought the diamonds in my rings were chunkier but it was really just the setting and the bright lights making it hard to see smh .