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Satterlee Plumbing Heating & Air Conditioning
- Contractors
- Joplin, MO
About this business
Location details
3423 N Main St, Joplin, MO, 64801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:00 p.m. | |
| Tue | 6:00 a.m. to 5:00 p.m. | |
| Wed | 6:00 a.m. to 5:00 p.m. | |
| Thu | 6:00 a.m. to 5:00 p.m. | |
| Fri | 6:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unfortunately, no! We called 3 weeks ago for sprinkler system winterizing. No call/no show. We called again last week, giving them the benefit of the doubt. We were told they would come this week. Still waiting!
RecommendedWe called Satterlee on a Friday morning and they got someone out to help us within an hour. The issue was a bad odor in our bathroom and the plumber replaced the toilet seal quickly and cleanly. When it comes to companies you can trust, this one is always the top of my list. The plumber was polite and clean and in a company shirt so he was clearly identifiable. Thank you for maintaining the values we all need to see in businesses.
This is the second time, never again. The cost was quoted as being $85 an hour door to door plus parts. I have a draining issue with my laundry. I had ran a snake down many times with no real change. So I believed it was an air flow issue. Service is done is it better? I really do not know yet, but hoping for the best. My problem with this is the cost. I have had the same problem before and they actually refunded some money last time. This however is not going to happen again. I was charged $162.50. He arrived at my house at... read more
Business response:
Most of what this customer says is correct. We charge 85$ per hour from our office back to our office. Travel time is billed as well as on site time. We also charge a 35$ fee to use a sink machine. We also have a GPS system that tracks the travel time of our technitions. Our technition left our shop at 10:12 am arrived at this customers house at 10:26 Left the customers house at 11:21 and arrived at our office at 11:29.
Great experience with this company! My plumbing expert was Jason and he was awesome at giving advice and tips to keep our pipes cleaned out. I will continue to use this company for all of my plumbing needs
Ryan from Plumbing was awesome! He found our leaking issue wheich our old HAVAC should have caught. We will be using Satterlee for plumbing & HVAC needs!
Always there when we need them!
Business response:
"Nothing about this post is accurate. Ms Boydston still owes money on this job and is unwilling to workout payment. As with any person that withholds money without cause we are pursuing a legal remedy".
I am so impressed with this company and it's employees! Shortly before Christmas our sewer line collapsed. We had two plumbers come to the house. The first one told us he could not repair it. The second one wanted to charge us $12,500.00 payable in cash before doing the job! Then we heard about Satterlee. Mike came out, diagnosed the problem and told us that it may require digging up the street, which could run up to $12,000.00 but that he would do his best to avoid that. He was able to clear it out, replace the collapsed se... read more
Frequently asked questions about Satterlee Plumbing Heating & Air Conditioning
How is Satterlee Plumbing Heating & Air Conditioning rated?
Satterlee Plumbing Heating & Air Conditioning has a 4.6 star rating with 25 reviews.
When is Satterlee Plumbing Heating & Air Conditioning open?
Satterlee Plumbing Heating & Air Conditioning is closed now. It will open tomorrow at 6:00 a.m.
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