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Sarant Cadillac
- Car Dealers
- Farmingdale, NY
About this business
Location details
4339 Hempstead Turnpike, Farmingdale, NY, 11735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
On July 19, 2025, I took my 2010 Buick to be serviced at Hennessy Buick in ****** due to a check engine light. I have taken my vehicle there in the past but was slightly apprehensive about this visit based on previously over inflated charges. Hennessy had my vehicle for a month and after repeated calls and them not identifying the problem yet charging me for labor and parts as they explored, I requested to have my vehicle back. I am extremely frustrated because I was initially told I needed a diagnostic ($400) to determine w... read more
I sold my vehicle during a purchase of a Cadillac LYRIQ. I was promised a certain amount right away. The check took almost a month to receive, and it was $400 less than I got in writing from them. I called and got yelled at for not treating them right. They would not listen at all. *********, thank you for your business and for taking the time to speak with me. As discussed, there was a balance due on your COD that was deducted from your trade equity. We value honesty, integrity and transparency in all our interactions which... read more
i recently purchase a vehicle from this location and this has been the most hurtful and devastating experience. I purchase a care on 08/01/25. Walk in with my cosigner and we signed papers and left. (No Contract) Later that day they called us back and said we forgot to sign a few documents. The cosigner and i went back to resign. This time it was just my cosigner signing. I asked why was she signing and ******** stated that they left of some paperwork off for her to sign. After we signed, they said they would email us a copy... read more
The Hennessy ******** Gwinnett dealership refused to let me put down a deposit on a $134,000 Escalade because I wasnt financing through them. I came ready to buy, and instead was upsold, dismissed, and disrespected. Buyers beware.I walked into ********* ********* excited to buy a $134,000 Escalade, but walked out completely disrespected.I had an appointment with *** (sales ***** I arrived early, after getting me and my 10 month old dressed to go buy our first family vehicle. Instead of listening to what I wanted, he tried to... read more
I am writing to formally express my concern regarding my recent purchase of a 2021 Range Rover from Hennessy Jaguar Land Rover on Friday, August 15. While the initial sales process was positive, I later encountered serious issues during the financing stage that left me feeling misled and dissatisfied.During the purchase, I worked with Salesman *** and also interacted with *****. Both were professional and helpful. However, my experience changed during financing with *****, the Finance Manager.I made it clear several times th... read more
I am writing to formally express my concern regarding my recent purchase of a 2021 Range Rover from Hennessy Jaguar Land Rover on Friday, August 15. While the initial sales process was positive, I later encountered serious issues during the financing stage that left me feeling misled and dissatisfied.During the purchase, I worked with Salesman *** and also interacted with *****. Both were professional and helpful. However, my experience changed during financing with *****, the Finance Manager.I made it clear several times th... read more
The sales man, ******, has been the only helpful person thus far with our buying and servicing experience of a brand new 2025 Cadillac CT5 premium luxury. The first time we drove the vehicle after purchase a dark fluid was seeping out of the backseat so we called asking for it to be picked up and detailed, as it should’ve been upon purchase. No one ever showed to pick up the car, which is an included feature from the dealership, so we had to take the car up there ourselves to be told there were no loaner vehicles available. ... read more
I recently visited Bravo Dealership with the intention of purchasing a vehicle, having trusted them based on past experiences. Unfortunately, this visit turned into a major disappointment. I was prepared to make a commitment that same day with a $10,000 down payment. After test-driving several vehicles and reviewing multiple pricing proposals, a verbal agreement on price seemed to be reached.However, shortly after, I was informed that the pricing provided was a mistake and that the actual cost would be $10,000 to $30,000 hig... read more
Business response:
Dear Bravo,I am writing in response to your recent reply ** ** ************** **** *** ****** ******** ****** *****. Unfortunately, your response fails to adequately address the core issues I raised, and it contains several inaccuracies and omissions that need to be corrected.Inaccurate Representation of Facts:1No Mention of Trade-In or Negative Equity:?Contrary to your claim, there was no discussion of a trade-in vehicle during our negotiations. While I did mention that I had negotiated a buyback deal with my previous vehic... read more
Do NOT trust Valward Cadillac. I bought a 2025 Cadillac Lyriq and it’s been a nightmare since day one. The car has now been in service multiple times, currently sitting at the dealer AGAIN for an OnStar module failure — no ETA, unsafe to drive. Before this, it was there for a strut issue. I was told only 1 of 17 parts had arrived, no one had any idea when the rest would come. Then magically, the very next day, they claimed all parts arrived and the car was “fixed.” Really? I fully believe they took parts from another vehicle... read more
Frequently asked questions about Sarant Cadillac
How is Sarant Cadillac rated?
Sarant Cadillac has a 4.3 star rating with 885 reviews.
When is Sarant Cadillac open?
Sarant Cadillac is open now. It will close at 7:00 p.m.
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