Santa Rosa Medical Group - Family Medicine - Avalon

Casey Ingram 

on Google

a week ago

I made an appointment so I wouldn't have to wait as long as a walk-in. However I was still treated as a walk-in and waited over two hours to be seen. I asked the receptionist for a urine cup since I knew they would need a sample. After I gave the receptionist the sample and went to wash my hands, I returned to the waiting room to find the receptionist handling my sample at the window with the lid off. The doctor I spoke with was very rude and condescending. I also believe my sample results were inaccurate due to improper han... read more

Izzy Hearts 

on Google

a month ago

The receptionist like to play games should all be fired. Make sure you have recording going. And the doctors are allowing them to represent them and will be reported to the state soon as i have an extra minute of time on my hands I promise because this is no way to act serving this community. Appointments are months out and the NPs need to be replaced fast as well 

Danielle Burmeister 

on Google

2 months ago

I have never been more irritated with an office in my life. They referred me to a doctor that is no longer operating and when you call the number you are met with a recording that says just that. Obviously I requested a new referral and that was evidently a major situation because it took an entire month to get this with a lot of confusion taking place during that month. I called numerous times and was told at one point that they tried to call the doctor's office they had referred me to and were unable to get an answer.... p... read more

D B 

on Google

2 months ago

I have never been more irritated with an office in my life. They referred me to a doctor that is no longer operating and when you call the number you are met with a recording that says just that. Obviously I requested a new referral and that was evidently a major situation because it took an entire month to get this with a lot of confusion taking place during that month. I called numerous times and was told at one point that they tried to call the doctor's office they had referred me to and were unable to get an answer.... p... read more

Chazzy Fresh 

on Google

2 months ago

+++I’M THAT PATIENT+++ HIGHLY RECOMMEND Dr Taylor & the SRM- Avalon Team!!!! “QUALITY DR & STAFF”Read I have NEVER had anyone—not a parent, teacher, employer, minister or friend —EVER place the kind of VALUE on my life that Dr E. Taylor has. He didn’t dismiss my case- He saw me for the 44 yr old (looks 30) man that I am and he understood the battle I faced with ADHD- 🧠- one that has also dramatically affected my career. My native city (Atlanta) in the 1980’s DID NOT allow Doctors to control or administer the ADD or ADHD te... read more