Santa Rosa Medical Group - Cardiology

lori.fortner.3 

on Yellow Pages

12 years ago

I'd give them a 0 if I could. Making my life hell having turned me over to a debt collection agency because their billing dept. couldn't get it through their thick skull that I didn't owe them any money. Tricare ultimately resolved this for me but it took months for SRMC to finally figure it out and now I'm having to deal with getting this off my credit report. I'll never go back there. 

hanna.schmidt.3760 

on Yellow Pages

12 years ago

I wouldn't bring my dog, enough a loved one here. Horrible staff, rude, nonprofessional, clumsy. DON'T TRUST THEM. 

andieslist 

on Yellow Pages

12 years ago

This should be NEGATIVE 5 STARS. The RUDEST staff I've ever spoke to on the phone, and I should know--I am a customer service rep! They sent us a bill for an overnight stay--saying we owed them 30,000 dollars! They had never even bothered to bill our insurance! Had to call them and have them fix it. Months later, we get a letter from collections saying we owe the 2,000 dollar deductible! We NEVER got a bill or a phone call from SRMC, although they rudely say we did! And how can we prove the bill didn't arrive?? We have the m... read more

heather.n.marsee 

on Yellow Pages

13 years ago

When I took my three month old baby in to the ER because her two and a half yr. old brother decided he wanted to wash her off with a bottle of scented body wash.Her intire head was covered, her eyes were closed and her nose was blowing bubbles. First i ran staight to the shower, bad idea, just made it lather more. so in panic i wrapped her in a towel and jump in the car to the hospital. Meanwhile holding her and wiping her face repeatedly. Get to santa rosa they take her staight back, but only one nurse comes in and hands me... read more