Santa Fe Property Management, LLC

Ben McBride 

on Google

2 months ago

Erika and the gentleman on maintenance we can't say enough good things about, they themselves are excellent at what they do and come across as decent folks besides. Luke Cordova on the other hand is obviously out of his depth. At the start of May right before our lease was to end and AFTER I paid May rent believing we would sign another lease in the coming week, we had a local friend of the owners stop by one morning unannounced with no prior notification with a contractor in tow to look at the house, since they were under t... read more

gibson custom 

on Google

4 months ago

Actually did have an interaction re a rental. Exchanged phones calls with Luke who felt insulted that I noted his lack of professionalism. He then got a bit cocky so I offered to meet with him at my gym to discuss further. Luke, perhaps considering all of his limitations, backed off rather quickly. At least he has a good sense of self-preservation. Had the pleasure of dealing with "Luke". Total clown show except perhaps clowns aren't as dense or slimey. Believe all of the poor reviews and avoid this company. 

Noah Henderson 

on Google

10 months ago

Erika and Mark are kind and good at their jobs. However, they should not be the only staff managing 100+ units. There should absolutely be more than one office worker and one maintenance worker to cover all of those units. I really dislike that those two must be so overworked just so the owner doesn't have to cut into his profits more. Maintenance doesn't get done in a timely manner; how could it with one person doing the job of 5-6 people? The company skipped our HVAC inspection due to an issue they should have solved this ... read more

Sheetal Prajapati 

on Google

a year ago

As per other comments here, Luke is very unprofessional. I had good experiences with his other team members since 2021 but when I moved out this year, Luke refused to honor an agreement about move out terms his team member made with me and was confirmed in writing, refused to address the fact that I was still getting water/trash bills from the city for the new tenants 2 month after move out (even though his team said they would contact the city), and presented me with new policies in an email that were never formerly shared ... read more

Pauline Herrera 

on Google

a year ago

I recently had to deal with Luke at SF Property Management. Regarding overhanging tree branches in our yard. Luke along with Coats tree service came out and advised that the "law" states that an owner who trees hang over are not responsible for trimming them and that we are to be taking care of limbs on our side. He even handed me a paper stating again it the "law" in Santa Fe. They told me they would prepare estimate from Coats tree service who was present on this. Last Friday I reached out to Luke his receptionist advised ... read more