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Santa Cruz Volkswagen
- Car Dealers
- Santa Cruz, CA
About this business
Santa Cruz Volkswagen is excited to help you find the new or used car of your dreams. With our expert staff and amazing deals on the latest Ram and Dodge models, you’re sure to love your experience at our dealership. Count on Santa Cruz Dodge Ram to save on your next auto service or car parts purchase, and find the best car loan or auto financing for you
Location details
1616 Soquel Ave, Santa Cruz, CA, 95062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
excellent service I bought a used truck from SC Nissan Dodge Volkswagen and felt that I was just as valued when buying a used car than if I was buying a used car. I received excellent service from the salesperson, the financing department, and they even offered to give me the full detailing at a later date because their car wash was broken and they couldn't clean it up before I left the lot (and it didn't even seem dirty!). I would highly recommend this dealership!
This review is specific to the service department. On 7/2/19, my car was dropped off to Santa Cruz Nissan dealership by my son, with a complaint of losing coolant fluid. Their diagnosis was a water pump failure, and repair parts were ordered with an expected delay due to it being around the July 4th holiday. I attempted to contact both Service advisor Rick Torres and the Service Manager (Mark) on 7/8/19, but apparently neither individual works on Mondays. I contacted Torres the next day on 7/9/19, before repairs ... read more
The unprofessionalism I experience with the Santa Cruz Volkswagen Services department is unbelievable. On 7/22/2021 between 3-4pm I called to talk to a services advisor and schedule an appointment, as the low oil level sensor light went on, we all know the car may be damage if driven. I was informed by the receptionist all services advisor where busy, was offered to schedule the appointment, and a call back request was going to be submitted (Never got the call back). After calling the Volkswagen manufactures and being advis... read more
Santa Cruz Volkswagen Services Department is so UNPROFESSIONAL, plain sad to see the poor costumer services they have. No respect, care for their costumers
I'm really not happy with the fact that I went in for an oil change and was told it was necessary to have a full 30,000 mile check which resulted in a $200 bill instead on maybe a $90 oil change. But whatever, I should have known better. What is upsetting and annoying is that I waited two hours for a service that should have taken one and as soon as I get about 20 miles away my tire pressure light comes on. Evidently they let air out of my tires instead of putting it in. So now I have to go back in and they really dont s... read more
Bad, money lover, dishonest
Frequently asked questions about Santa Cruz Volkswagen
How is Santa Cruz Volkswagen rated?
Santa Cruz Volkswagen has a 3.8 star rating with 361 reviews.
When is Santa Cruz Volkswagen open?
Santa Cruz Volkswagen is open now. It will close at 7:00 p.m.
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