Santa Cruz Community Health Centers

Shanna Corriere 

on Google

11 months ago

I am changing my review from thumbs down to thumbs up. First, because I was very angry when I wrote my last review due to frustration but it was harsh and a bit unfair. The problem I had was not due to poor medical treatment. I have always had great healthcare here. It was due to a lack of inner office communication getting a signature for my handicap placard. This is a medical clinic, and the focus should reflect the care I am receiving. I'm happy to say my medical care is really great, and I felt it only fair to give a rev... read more

Matthew McClelland 

on Google

a year ago

If you have a diagnosis that requires treatment with a controlled substance (for instance, ADHD), this clinic will not treat you unless you sign an agreement. The very first statement on the agreement is factually, and negligently, incorrect. It says that "the long-term use of substances, such as... stimulants (ADHD)... is controversial because of uncertainty regarding the extent to which they provide long-term benefit." Doctors have known since the 1930s that stimulants are safe and effective for treating ADHD. There is ple... read more

Michelle Aldana 

on Google

a year ago

The staff here is unprofessional, do not listen to “client” concerns, throw their hands in the air and don’t follow up on the questions patients have. They do not communicate with or review information regarding specialists. I do not recommend seeking medical help or advice from this clinic or their staff, especially after they requested I go to TeleCare where I was Graped. When I reached out for a follow up and assistance with my medical records they said they couldn’t help me. 0/100 recommend 

Shanna Corriere 

on Google

a year ago

I have nothing but good things to say about SC Community Health. I love my care team and have always been treated with kindness and respect. Dr. Kirkhart listens carefully and addresses each of my concerns and is on top of my care. I have been a patient starting at Eastcliff about 4 years ago so I have several visits under my belt with this clinic and not one complaint. I would say that is outstanding performance especially when I have had ongoing chronic medical issues. I can stand firm on my review and say, "job well done ... read more

bryan hackett 

on Google

2 years ago

If only the system allowed me to give them zero stars. We followed our kids' doctor there when she left PAMF, and it has been by far the worst customer service experience I've ever had in 50 years on this planet. What a terrible, terrible, terrible business model they have. You spend 45 minutes on hold to speak to someone who doesn't know what they're talking about, gives you misinformation, mis-schedules, unschedules, reschedules and cancels appointments on their own whim. The absolute worst. I'm done.