Santa Ana Regional Transportation Center

0 00 

on Google

2 months ago

Had a train ticket and was waiting to get picked up with another girl, a grown old man employed from the third story started crying about us sitting on a bench and security babied him by kicking my friend and I out of the station, without regard to my safety and the fact that it's a public space. Get your phone out when you get confronted here 

B A 

on Google

10 months ago

Thoughtless, heartless maintenance staff. It boggles the mind how any of these people are employed. The public lobby is vacant and scary at any time of day. Recently the station was under repair, which diverted buses. No one who works at the facility thought it important to put up clear signage. I found out later that they would put up and take down the signs daily - but no one communicated that to the bus drivers. The building has 5 floors, and anyone who works there including government officials avoid citizens/the public.... read more

B A 

on Google

11 months ago

Extraordinarily disappointing. Currently the station is under repair. They are touching up the pain and digging a trench. They shut down the elevator, which is the only point of access to track 1 for anyone on crutches, in a wheel chair, or with other mobility issues. This failure is compounded. It is run like a ghost station. There are little to no customer-facing employees. The employees hide out on the second floor in offices away from the public. When something goes wrong, you are on your own. Greyhound is garbage. They ... read more