Sandman Hotel Edmonton West

Kassa 

on Google

2 weeks ago

What a horrible experience Left the Sandman Hotel after only 3 hours. Checked into the hotel and were welcomed to bugs in the bathroom. I tried to play it off like it was just a random thing. Bugs stuck to the toilet paper should of been my sign to run. I wanted to make it into a good experience for the kids so we went to the pool after grabbing lunch at the restaurant. After swimming I still couldn't shake the feeling the room felt gross. When you looked closer you saw the tiles by the shower had small black flies go into ... read more

jesse demskie 

on Google

2 weeks ago

All of the staff made our anniversary extra special. We couldn't be more happy with the service. Including Chop staff. 

North West Box Breaks 

on Google

2 weeks ago

Where to start. Our previous stay, the room was dirty and appeared unclean. When reported to the staff, no other room was offered. Instead they offered a discount for next stay. They didn't record this discount for next stay as it wasn't able to be located. This stay in particular was quite an experience. My mother in law was taking the train in from Edmonton due to ear problems with flying. We were coming from Calgary to meet her. In the midst of coming from Calgary, a snow storm hit the highway which made it nearly impossi... read more

Steven 

on Google

2 weeks ago

Maria is amazing. She held her cool with an arrogant man after us. She kept it all together. 

jcob b 

on Google

2 weeks ago

The pool is the best feature. Rooms smell like smoke, mold,or air freshner. We had to change rooms because of this. The Sandman downtown is far superior. I dont know if we would stay here again, especially given the cost. Edit to say the Manager is excellent and did her best to resolve our concerns. She found the people smoking and dealt with the people with the barking dogs