San Jose Water Company

cay Jacker 

on Google

4 weeks ago

San Jose Water has raised service fees not to improve water quality or infrastructure, but to fund executive salaries and cosmetic website updates. As customers, we pay for water — not to support bloated executive compensation or irrelevant digital projects. These rising service fees are unfair and unaccountable. We should urge San Jose Water to be transparent with how fees are used and to reduce or eliminate unnecessary charges. If this continues, one way to push for accountability is through shareholder activism — buying s... read more

Steve Rust 

on Google

a month ago

We recently moved and canceled our service (via an online form). San Jose water continued to charge us for service well after we left despite continued phone calls. The latest bill for two months of residential service was over $2K. Overpriced. Unresponsive. Rude. If they weren't a monopoly, they would fail quickly as a business. UPDATE - they continue to refuse to adjust the bill and we have filed a complaint with the CPUC, 

Steve Rust 

on Google

2 months ago

We recently moved and canceled our service (via an online form). San Jose water continued to charge us for service well after we left despite continued phone calls. The latest bill for two months of residential service was over $2K. Overpriced. Unresponsive. Rude. If they weren't a monopoly, they would fail quickly as a business. 

1 2 

on Google

5 months ago

Place is closed for customer bill payments. Exorbitant service fees. Anither ripoff company in California we are forced to do business with. 

A K 

on Google

5 months ago

San Jose Water has the WORST customer service I have experienced in utilities services. Not sure who hurt them or why they are so rude. If they only took a min to just listen to the customer before assuming, am sure things would be much better. At least be nice to the nice customers. Management, please do something.