San Diego Wireless

Robert D. 

on Citysearch

12 years ago

These guys have been my wireless provider for 25 years (really). Remember, they buy and resell Verizon, so their job is to give better service than "BigRed" which is a nameless, faceless corporation. Wireless Works is local and they do great work! 

DrBliss 

on Citysearch

13 years ago

Saves my company time and money – Great for my sales force. As a business owner of a Holistic Health practice with a sales team component I am very grateful for the excellent products customer service. It has saved much time and time is money. 

themarketingedge 

on Citysearch

13 years ago

Personal Service – I hear my friends complain about their cell phone companies and I am so glad I am with Wirelss Works. I always talk to the same person when I call. 

doggurrl93 

on Citysearch

14 years ago

Worst service ever – I have been with SDW ever since i got a phone, around 6 years ago. they have always had good phones but when it came my turn to get a new phone, i was excited, but thats when it stared. i picked the enV Touch, i paid for half my phone and my insurance, my parents paid for the other half. The horrible phone they gave me shuts down at random and sets back to factory settings. so i have to replace everythg but my contacts and pictures. it has been doing this once a day EVERY day ever since i got it 2 years ... read more

Robert Dempsey 

on Citysearch

14 years ago

Small Company, HUGE Service! – Everytime my phone has an issue, they rush one out to me so Im never without service. Who does that?!?! I asked a Verizon rep, and an AT&T rep at the mall, and they said that they dont deliver, EVER!! I know that customer service departments get a bad rap sometimes, let's face it, it's not an easy job. I have to say that dealing with the people at SDW/ Wireless Works has been one of my best experiences with a cellular company., and Ive tried them all. I can actually talk to the same person abou... read more

rsfmom 

on Citysearch

14 years ago

Dreadful – We have customers for many years and have never liked the service, but have stuck with them because we have several numbers whose contracts are up at all different times. We have finally decided to bite the bullet, pay the termination fees, and be done with it. San Diego Wireless's customer service is so bad, I can't even begin to explain it all. I would strongly recommend staying as far away from them as possible. 

ScottJonesDelMar 

on Citysearch

14 years ago

Horrible Service with a bad attitude! – I have been a long time customer with SDW 10+ years. The service has never been this bad and it keeps getting worse. They do not call back. They do not explain why the bills are so high. They are incompetent, rude and do not care if you want to leave. It must be miserable to work there the employees seem very unhappy. I cannot wait for this contract to be up 

mmoran143 

on Citysearch

14 years ago

Service has been poor – I have been a customer for over 10 plus years and just in the last two years have been receiving such horrible service ever from them. Every time I call to ask a question or pay my bill i get attitude and rudeness from everyone. Just spoke with Daniella today and told her I have been unhappy with the service I have been given and told her I might want to close my account with SD Wireless. Her response was ok thats fine and not asking me what the problem was or maybe to talk me out of closing my accoun... read more

Qaz 

on Citysearch

15 years ago

Oh Brother! Go somewhere else! – Been a customer for several years. Had several bad experiences but went to buy a Droid for my daughter and they didn't want to sell it to me bec they have to buy it and lose money instead of an enV. So it was to be in after 2-3 days and TWO weeks later they haven't called to say anything about not having sent it to her. Oh they said they called my house... that I moved from a year ago and which has a disconnected phonemessage but didn't call any of the 5 cell phones we have with them includin... read more