San Antonio Regional Hospital Emergency Room

Sarah R. 

on Birdeye

3 years ago

San Antonio can be accused of many things but not having a sense of humor isn't one of them! In the ER, the phrase "Fast Track" is located throughout the waiting area despite the average 6-8 + hour wait. Chest pain, anaphylactic shock, even uncontrolled bleeding are handled as non-emergencies, not even impending death. If you did not arrive via ambulance, your condition will not be treated as an emergency. If you are fortunate enough to see a real doctor at San Antonio, please contact Ripley's Believe It or Not, because you... read more

Lynn S. 

on Birdeye

4 years ago

We've been to the hospital on many occasions over the years, and when my husband was diagnosed with lung cancer we were sent to San Antonio which is out of our area. Thank God our insurance provider chose them! We have had nothing but the best imaginable care from the staff in CCU. They are attentive and compassionate beyond words. This is where I will choose future care if needed.  

Sparky S. 

on Birdeye

4 years ago

That's twice now for me in just 3 years. I get it that there's a pandemic going on & hospitals need room...AND employees. When they built that huge wing on, im not sure they thought of a pandemic. Well, my parents taught me, if I dont have anything nice to say...dont say anything at all. Therefore, my 1 star rating shall speak for me. 

Mouthikar L. 

on Birdeye

4 years ago

I brought my 5 year old son in for possible appendicitis. After we checked in, the receptionist told us to wait in the kids playroom. As I wheeled my son into the room, I noticed an elderly lady in there all alone. About 10 minutes later, a nurse came into the room and asked if we were all together. After I stated, "no", she told me to exit the room with my son. When we stepped out, she told me, "You don't want to be in that room". Apparently, the lady had Covid and was isolated. Thanks to the receptionist at San Antonio Reg... read more