San Antonio Gastroenterology Associates

Tracy Jewell 

on Google

a month ago

Day of procedure was fantastic, but trying to speak with anyone in the office is almost impossible. I had questions before my scheduled day and couldn’t get in touch with anyone. I finally decided to go into the office to try to speak with someone. They have a little sign that says to ring the bell for service. I did, and waited for ten minutes for someone to come to the window only to have them tell me that the person I needed to speak to had just left for the day. All of the above was frustrating, but the last straw came t... read more

Robert Clark 

on Google

7 months ago

Everyone I spoke to on the phone or in person was wonderful! Special shout-outs to Erica, Harley, Ken, Lillie, Davide, Priscilla, and Dr. Johnson. Sometimes it is a challenge to get them on the phone, but the remainder of the process was easy, well organized, and helpful. 

Kary Vega 

on Google

11 months ago

I had my first appointment with Dr. Mallikarjun, who saw me and recommended both a colonoscopy and an endoscopy. I scheduled both procedures with the front office that same day. Two days before my endoscopy, my PCP’s office called to confirm some details. Shockingly, the front desk told my PCP’s nurse that I had never been seen there and wasn’t a patient of Dr. Mallikarjun. Crazy, right? I started calling the office at 9:20 a.m. to figure out what was going on. It’s now 1:12 p.m.—I’ve called, texted, and left voicemails, and... read more

David Locke 

on Google

a year ago

Charges you $700 even when insurance pays 100% and they don't even care. They also cancelled my first appointment 2 days before even though it had been on the schedule for 3 months. They say they'll call you back in 24 hours, but they don't. Not a fan. 

Lacy Dan Way 

on Google

a year ago

I want to sincerely thank the entire team for the outstanding care I received during my recent colonoscopy. As someone with hearing loss and some anxiety—especially about IVs and undergoing a procedure for the first time—I was truly nervous. But the entire experience went unbelievably smoothly, and I’m incredibly grateful. Lillie, the RN in the pre-procedure room, was amazing—kind, patient, and very attentive to my hearing needs. She took the time to explain everything clearly, made me feel at ease, and applied the IV so smo... read more