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San Antonio Counseling and Behavioral Center
- Healthcare
- San Antonio, TX
About this business
Location details
5522 Lone Star Pkwy Ste 303, San Antonio, TX, 78253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Spoke to Bella a couple weeks ago. She took the time to answer all my questions, and put my mind at ease. I really felt heard. I had my first session last week and definitely going back! Connected with my therapist super easy through the portal, and they were very personable. Their patient portal also lets me send messages straight to my therapist, so I don’t have to risk sending something via text and I can speak to them directly on my own time. Highly recommend.
Unbelievable that I can't reach anyone here. I had an appointment, I asked the counselor to give me 5 min to find a better spot to talk, she said yes and never called me back. They rescheduled me for 5p Sunday, Aug 24th, I just checked my schedule and they canceled me without telling me why. So unprofessional!
Was recommended by our family doctor and a friend but has been so difficult to work with them to get appointment and EAP benefits linked. Our provider reached out three times in the last week and no one has contacted back. I was able to get through or get a call back within a day. I offered to loop them into the call or give them the number so can connect. They only looked and said no voicemails found, and have them call yet again! The therapists may be great, but if your front office is so difficult to work and bill through... read more
If I can give this place, no stars I would. I love my counselor at this place She’s amazing and I will give her 1 million stars but I will give the billing department no stars at all. How do you contact the person not even 24 hours before the appointment to say that my insurance was not valid. I warn the office in May that my insurance will go back to my other insurance starting June. I thought that was taken care of me being a busy person because I’m a mom I forgot to call back to do a reinsurance. The supervisor and the co... read more
Frequently asked questions about San Antonio Counseling and Behavioral Center
How is San Antonio Counseling and Behavioral Center rated?
San Antonio Counseling and Behavioral Center has a 3.7 star rating with 148 reviews.
When is San Antonio Counseling and Behavioral Center open?
San Antonio Counseling and Behavioral Center is open now. It will close at 5:00 p.m.
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