San Antonio Behavioral Healthcare Hospital

Jeffrey H. 

on Birdeye

8 months ago

I finally get someone to answer and when I ask to speak to my wife, I am told "due to hippo they cannot disclose whether my wife is at the facility or not." My wife has called me 6 times a day for the past 5 days, two people from the facility called me yesterday and now I am being told due to hippo they cannot disclose whether my wife is there or not?  SERIOUSLY?  Where the heck is she at if not the facility?  Did they just let her walk out the door again with no ride as they have done before? THIS PLACE IS A JOKE, if you... read more

Jeffrey H. 

on Birdeye

8 months ago

My wife is now on day eight of a 72 hour hold, that is correct, day eight.  I have been trying to reach her since 6pm last night, 8/6/24.  Since 8am this morning, Either nobody answered the phone (4 times out of 36 calls) and when they did answer, I was placed on terminal hold. I am trying to check on my wife, This facility is a joke, my opinion and the opinion of hundreds of others.  I fear for my wife mental well being at this facility. One time my wife argued, debated, with a doctor, my wife woke up 40 hours later and re... read more

Jeffrey H. 

on Birdeye

8 months ago

Because I wrote a review, my wife, who is still being held at this facility has not been allowed to use the.  All privileges have been taken away, an insider has provided me with this information.  This is a facility whose lower level staff has no training, this is a facility who locks patients in a restroom when they misbehave, this is a facility where doctors do not speak with family member, this is a facility that does not gather past medical history. This is a facility whose bottom line is MONEY, the hell with the stand... read more

Jeffrey H. 

on Birdeye

8 months ago

I have been informed that this facility has four patients with Covid and they are not isolated from the other patients.  So it appears everyone in the facility has been exposed.  I have not been vaccinated.  Does this mean that when my wife returns home, which was supposed to be today, I will be exposed as well? If I get Covid at 66 years old due to the incompetence of this facility, all hell is going to break lose, legally, and I have over 2 hours of recorded conversations with doctors, advocates, therapist, and other fac... read more

Jeffrey H. 

on Birdeye

8 months ago

CLASS ACTION LAWSUIT, anyone interested?  This facility needs to pay for the lack of care, they do not uphold the standard of care, they are negligent, it would not take much to put a suit together and make them shut their doors, contact me, it is time to stand up for what is right for those who cannot stand on their own. 

Jeffrey H. 

on Birdeye

8 months ago

Where do I start, my wife has been in this facility 16 times in the past 3 years, why, you may ask, because they do nothing, they collect money.  Not once has a medical employee bothered to ask me any medical or mental background or why my wife was in their facility.  Their patient advocate in 2023 was not a patient advocate but a hospital employee paid to sweep issues under the rug, a LIAR.  My wife doctor in 2023 told my wife not to tell me what she was experiencing because if she did, I would have her confined to an insti... read more

AmeMoll C. 

on Birdeye

a year ago

They treat their patients like animals, like a number…. I came out worse then what I was going in….. RN TONY who I came across on the MAGNOLIA UNIT WAS THE WORST!!!! Talking about patients and mocking them as if he was above us…. Literally was laughing and talking about me in Spanish like i didn’t understand…..Medicating patients with wrong meds and doses, absolutely filthy facility roaches , ants and nats…. Clogged sinks and backed up toilets. Ignoring patients and grown men tackling young women to the ground instead of cor... read more

Veronica T. 

on Birdeye

4 years ago

Where to begin?? This hospital promotes on it's website how safety is a priority when it comes to the employees, public and patients! WRONG, at this moment while im making this post they're working on discharging my COVID 19 positive daughter, knowingly that she contracted COVID 19 under their care. The family has had several calls from the hospital wanting a family member to pick her up. We have stated to them that all of our family has underlying issues that if we contract COVID it could be a life and death situation. They... read more