Sam's Club Optical Center

Katie Hall 

on Google

5 months ago

Horribly incompetent staff. Went in had them check my insurance prior to service. Was told it was authorized. After service they spent over an hour clacking away on the computer and still could not input the data. Did not ask for help, did not ask me any questions, forced me to pay oop way over my deductible and then I still got ans incorrect insurance bill. Unreal… never again Sam’s club, never again. 

Matt Swartzer 

on Google

a year ago

Aubrey in the optical center is a real gem. She helped straighten out my bent frames and was very respectful during our interaction. 

Anonymous 

on Google

a year ago

Aubrey in the optical center is a real gem. She helped straighten out my bent frames and was very respectful during our interaction. 

Stephanie Haima 

on Google

3 years ago

My mother and I had spent some time looking for a different eye doctor after having issues with our previous eye doctor. I thought Sams club optical might be the place for us to try next. My mother 's experience was nothing except disrespectful. My mother worked with a doctor had no professionalism. I believe his name was Jay petersen or something similar. My mother informed him her previous eye doctor had given her daily contacts to try for her recent trip, and he was calling to get the prescription. However, when he called... read more

Donald Smith 

on Google

4 years ago

My experience was wonderful. I was helped selecting frames and when my glasses came in there were a few adjustments of the nose pads. I made an appointment for the following day to adjust them a little more. Laura was so patient with me and adjusted them perfectly. I highly recommend Sam's Optical at the Bloomington location. They are there to serve and go the extra mile to satisfy their customer. Their prices are very affordable, my rx was spot on and in a beautiful frame. Thank you, Mrs. S