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Sam's Club Hearing Aid Center

3.3

About this business

Location details

3310 North Fourth Street, Longview, TX, 75605, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.36 reviews
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Susan Mallory's profile image
Susan Mallory 
on Google
a year ago

I purchased on a payment plan my new hearing aides from Sam's club about 2 years ago with Paul but I've not been happy with them since I got them. First I am so very disappointed in letting Paul talk my husband into not getting the rechargeable hearing aides for me, instead I was told the batteries would last for up to 2 wks. This is a total lie, I'm lucky if the batteries last for 3 whole days. I've since started dealing with another audiologist, Rachael in Sam's, she has been most helpful in getting my hearing aides to wor... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

I purchased on a payment plan my new hearing aides from Sam's club about 2 years ago with Paul but I've not been happy with them since I got them. First I am so very disappointed in letting Paul talk my husband into not getting the rechargeable hearing aides for me, instead I was told the batteries would last for up to 2 wks. This is a total lie, I'm lucky if the batteries last for 3 whole days. I've since started dealing with another audiologist, Rachael in Sam's, she has been most helpful in getting my hearing aides to wor... read more

TD Burlington's profile image
TD Burlington 
on Google
2 years ago

I have been coming to Sam's Hearing Center for the last 3 years. I was never happy with the aids & came back several times to have issues resolved - the problems persisted. Yesterday I decided to drop in to see if I could have my aids cleaned and ck'd out. To my surprise, there was a new specialist there named Rachel... She was amazing and showed me things on my hearing aids I was never told before. She also did some adjustments and got me hearing the best I have ever heard out of them!!!! She gave me new cleaning tools and ... read more

Mark Feller's profile image
Mark Feller 
on Google
4 years ago

Paul has been mostly fair, but his management has not. My 93-yr old father purchased an expensive set of aids 3 years ago on a payment plan, and unfortunately they were lost. Even though he paid for the expensive loss/damage waiver, Sam's gave no credit for the loss. Dad tried to purchase new ones this month, and the same finance group said they would not allow it. This is a black-eye not only for Sam's but for Walmart as well. 

Erin Herington's profile image
Erin Herington 
on Google
6 years ago

To bad there isn't an option for no stars. We got my husband's hearing aids from Sam's in Longview, TX and they have been partially replaced once and fully replaced once. We tried to return them to the Sam's in Tyler, TX but the woman there refused to let us and instead replaced a bunch of stuff promised to ship us stuff but didn't. This is the biggest SCAM ever. The original doc is never there when we can get there which is Wednesday or Saturday. Now his excuse was we are past our 90 days well no kidding yall have jacked us... read more

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Frequently asked questions about Sam's Club Hearing Aid Center

How is Sam's Club Hearing Aid Center rated?

Sam's Club Hearing Aid Center has a 3.3 star rating with 6 reviews. 

When is Sam's Club Hearing Aid Center open?

Sam's Club Hearing Aid Center is closed now. It will open at 10:00 a.m. 

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