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Sam's Club
- Consumer Goods
- Allentown, PA
About this business
Visit your Allentown Sam's Club Optical Center! Sam's Club offers great deals on a wide collection of optical care equipment and supplies.
Location details
901 Airport Center Rd, Allentown, PA, 18109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Customer service is the worst. I shop at apple valley MN and the manager is the worst and the they put you on hold for 30 min or more without giving any care about their customers and hang up after that. I called back three times and still same result. I regret being a member with them. So bad .. Costco has the best customer service Hate this place
Sam's is false advertisement or members only business hours that says on the website and also on the door from 7:00 to 9:00 but when you get there it's from 8:00 to 9:00 and I asked the supervisor and the assistant manager why they didn't seem really concerned about the issue maybe it's just me I don't like being misled
Sam's Club is a joke. Whoever tries to compare it with Costco is just affiliated with them. I was reading the 1st review from Taruana P. and I have the same exact experience. The item got damaged within 3 days of use and I was told I'll get a refund the 1st time I called. The 2nd time that it has been escalated. The 3rd time it has been expedited. Hahahah. All this for $70.00
What a scam. I have been a member of Sams Club for 25 years. Recently I was convinced at checkout to purchase the Sams Plus Membership. I was told I would get free shipping on everything. This is not true. half of the items I buy cannot be shipped. I decided to have my coffee shipped and Sams Club charges $1 more to have it shipped. What this means is they steal a $1 from the customer to help pay for the so called free shipping. As far as I am concerned this place should shut down all their stores like they did in the Northe... read more
#4703 9/8/2022 at 12:52 PM MST Sams Club Coors in Albuquerque NM. Employee by the name of ******. She harassed me for several minutes demanding that I move the items to a different basket as I was halfway through scanning all of my items. She continued to berate me demanding I move the items and I said I'd move them. I promised her I'd move them and informed her that I move slowly. I have an illness that causes my muscles to move more slowly now as I get older and I am seeing specialists about it. But in the meantime, I do n... read more
Worst customer service we’ve ever had to deal with. We’ve waited over two weeks for a refund on a membership renewal we never renewed. Kept getting the same response 10-15days, well it’s been over that and we haven’t received any of these “CALL BACK” we were supposed to get on multiple times. NEVER got any calls or confirmation on where the money was getting refunded to. We even had people hang up on us, and one guy even tried to argue that Sam’s doesn’t do refund over the phone, they don’t looking info up by reference numbe... read more
HORRIBLE is a kind review! Can not get a U.S. based person on the phone, called customer service number 3 TIMES, total of 2jrs.:52 minutes and got disconnected ALL # TIMES! because they have no clue how to respond.. Issue= searched robot vacuum online, in the search bar drop down recommended box is the Shark Item Shark IQ Robot Self-Empty™ XL UR1005AE, Robot Vacuum, IQ Navigation™, Wi-Fi with a price of $299.91. Click on it to purchase and NOW THE PRICE is $441.98. Thought is might reset in cart but NO, it's still $150.00 hi... read more
I was added to my wife's account and I paid the add-on fee using my credit card. When it was time to renew her account, Sam's charged my credit card $140.00 without asking me. At the time I signed up, I was not asked or given the option to opt out (if its their standard policy) of auto renewal. My wife had 3 credit cards already on file with them, which had been used in the past for renewal. I tried to contact Sam's on multiple occasions (at least 7 times) and each time I would get passed to another department who was suppos... read more
I joined the club and paid the $45 membership fee with my credit card. Everything was kosher for the first day, as I was issued a member number and able to create an online account and login and use the app with no problem. The next day I could not login at all. The app didn't work and the reset password function didn't work. I contacted customer support and they said my account was closed for security reasons but no explanation was given for what was wrong with the account. The card used to open the account has always worke... read more
Frequently asked questions about Sam's Club
How is Sam's Club rated?
Sam's Club has a 3.6 star rating with 1,925 reviews.
When is Sam's Club open?
Sam's Club is open now. It will close at 8:00 p.m.
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