This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sally's Florist
- Consumer Services
- Maple Ridge, BC
About this business
Location details
12010 232 St, Maple Ridge, BC, V2X 6T3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
TLDR - Flowers are nice, but not enough to make-up for poor communications for orders, delivery, and subsequent customer service. Disappointing for a local business. Long form - The flowers are nice. The customer service is disappointing. I was the recipient of the bouquet, the sender ordered online internationally - seemingly causing confusion. Bouquet was communicated to be delivered on a particular day, then delayed to next. I specified on the phone to deliver the following day after 4:30pm - it arrived 3 hours early and ... read more
There seems to be zero communication with this company. Not only did the flowers I was expecting to receive not get delivered as scheduled, I was bombarded with phone calls asking the same information like address and delivery time!! Also each time being told “it cost 15 dollars” for time change, when I’M supposed to be the recipient and it was supposed to be a surprise 🥺
Had a terrible experience with this place. Driver called to deliver HOURS ahead of the time I told the store the day before. I communicated the time to two different staff and the driver had “no idea.” Flowers were left outside my building and had ants crawling all over… TERRIBLE experience!!!!
I had a sympathy arrangement sent to my niece, and it was terrible. The flowers were damaged, and I tried to speak with them about it, calling four times, and was never called back. Also, the arrangement did not look like the photo, and the back was stuffed with leaves.
Disappointing Experience — Delivery Issues I was really looking forward to surprising my wife with a bouquet as a mood booster while I was at work. The bouquet itself was stunning — beautiful and exactly as described. However, the delivery experience was extremely disappointing. Despite providing clear instructions, including the buzzer code and a request to bring it to the door, the delivery person just left the bouquet in the corner of the condo building lobby. To make matters worse, I had even left a tip with my order. Wh... read more
Frequently asked questions about Sally's Florist
How is Sally's Florist rated?
Sally's Florist has a 2.5 star rating with 131 reviews.
When is Sally's Florist open?
Sally's Florist is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com