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555 12th St NW, Washington, DC, 20004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
light skin lady older was rude i asked a simple question asking do i pick up and order here and she looked at me as if i was stupid and sarcastically pointed at the store i was supposed to go in and giggled a little to the lady next to her . very rude could have just simply guided me to the correct store or said i am at the wrong store just because you are older doesn’t mean being rude is ok and if i was the old me i would have went on both of them . get better workers because i actually shop at sacks all the time have never... read more
Customer service people are rude and impolite
Just came from this location wanting to use my Off Fifth Rewards on an item and a female manager said I couldn't use it. Looked up the exact same item online and the rewards code applied with no problem. It's not clear why they couldn't even try to apply it in store. Plus there just isn't a lot to choose from in this store. I especially noticed a lot of the shoe racks were very empty. This is not a good location and I would not go back here.
Staff were courteous and respectful.
Saks OFF 5TH has a 3.5 star rating with 420 reviews.
Saks OFF 5TH is closed now. It will open tomorrow at 10:00 a.m.
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