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Sailaway Bay
- Self Storage
- Mount Holly, NC
About this business
Location details
2330 S Point Rd, Mount Holly, NC, 28012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It took Tyler five trips to figure out what turned out to be a simple fix. On his fourth trip, he finally brought his diagnostic computer — something he should’ve done on day one. From the start, I specifically told him not to replace the spark plugs, as they were newly installed just 18 months ago and had less than 12 hours of use. Despite that, he began randomly swapping out parts, guessing his way through the issue until the diagnostic tool finally gave him a code. I also asked him to take care of three additional, straig... read more
He damaged our boat putting it back in our lift. He didn’t tell us that he broke our bimini end eye/latch cap and I had to call to ask if he had hit something on his way in. He added to the invoice that he was to fix the bimini lock, so I paid it, but almost a year later, and countless phone calls, voicemails, and text messages, we still don’t have the part we need. He has stopped responding to any of our messages, even my offering to do the repair myself if he can just send us the part. All of this for two dollar part. I do... read more
Took my bass boat to Sail Away 2 separate times now and have had great communication and feel as if they did exactly what they said in a timely manner. Thanks Tyler for the help!
Purchased a new to me Pontoon Boat & Trailer from Tyler. Super Clean Boat at a fair price. Good communication setting up appointment. Took boat to lake to let us test drive. Came to agreement on the spot. Even met us on a Sunday for pickup and paperwork, including notary. Small issue with trailer that couldn’t be handled on a Sunday. Took him at his word he would make it right and he did, reimbursing me for the issue.
Sailaway Bay Marine DO NOT TAKE YOUR BOAT FOR ANY WORK TO Sailaway Bay Marine. Tyler cannot be trusted with his word or work he does on your boat. After almost 12 months of back and forth with our boat and the “work” done our boat, the bottom of our boat we had painted by them looks like crap and the gauges we were having them fixed still do not work. While they had our boat, they didn’t cover it correctly causing small damages to our newly covered seats and our new cover. With all the back and forth with Tyler about “fixing... read more
Frequently asked questions about Sailaway Bay
How is Sailaway Bay rated?
Sailaway Bay has a 4.1 star rating with 46 reviews.
When is Sailaway Bay open?
Sailaway Bay is closed now. It will open tomorrow at 9:00 a.m.
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